Business ProfileforAceable

Recently, I was told AceableAgent didn't file my post-licensing Real estate exam or course to the state of Georgia. I am a Real Estate Agent and I paid for my post-licensing course and successfully finished it. I passed the exam with 88% a year ago. I thought once I received my Real Estate license that I would get the ball going to finish all the state requirements. The problem that I have is that I paid my money for the course and when it came time to take the exam I showed my driver's license to the system; It went through and I received a ******* and finished the exam. I later found out that they never submitted my documentation to the **** (***************** Estate Commission) which failed me as a student and professional. Please be careful when using them and call to verify everything even if you finish a year early. They utilize a foreign entity to handle all customer service issues so there may be a language barrier and none of my concerns were addressed. They say my driver's license was flagged and they submitted a year ago asking for my driver's license. Keep in mind you can not sit down with a ******* online unless you show identification. If the system made a mistake call me, I am a customer and professional if you made a mistake then it is nothing for me to resubmit my driver's license. But to have them take my money and not submit my professional requirements is a tragedy for this institution that most professionals rely on for advancement.