BBB Accredited Business Profile

Warrantech Corporation

Warrantech Corporation

(855) 828-4709

Warrantech Corporation

34 years in business
Headquarters
2200 Highway 121 Ste 100
Bedford, TX 76021-5983
Fax Numbers
  • (817) 785-6701
Additional Phone Numbers
  • (800) 833-8801
  • (817) 785-6601
Additional Email Addresses
  • complaintresolutions@warrantech.com
  • maribel.barron@amtrustgroup.com
BBB File Opened: 06/01/1986
Business Started: 06/22/1983
Business Incorporated: 02/28/2005 in NV
Type of Entity
Corporation
Business Management
  • Ms. Maribel Barron, Compliance Paralegal
  • Mr. Stuart Hollander, Chairman
  • Mr. Steve Knapp, Executive Vice President of Finance & CFO
  • Mr. Bruce Saulnier, President of Sales
  • Mr. Sean Stapleton, President & CEO
Business Category
  • Auto Warranty Processing Service
  • Extended Warranty Contract Service Companies

Alternate Business Names
  • VEMECO
  • Warrantech Consumer Product Services, Inc.
  • Warrantech Automotive, Inc.
  • WCPS
  • WCPS of Florida, Inc.
  • AMT Warranty Corp.
  • AmTrust Financial Services, Inc.
  • Warrantech Direct, Inc.

BBB accredited business

A+

Pattern of Complaint

Based on BBB files, Warrantech Corporation has a pattern of disputes alleging long delays for repairs to start. Specifically, complainants allege repairs times are delayed due to parts not being ordered.

Additionally, Warrantech Corporation has a pattern of disputes alleging customer services issues. Specifically, complainants allege they experience difficulty in either being able to contact Warranech and/or receiving follow up calls in a timely ... Read More

Overview

Warrantech Corporation provides service contracts and after-market extended warranties on automotive and consumer products in the United States and internationally. According to information supplied by the company to the BBB, Warrantech is “a third party administrator and contract agent for private label companies and administers their service contracts." These service contracts include, but are not limited to, automobiles, recreational vehicles, home appliances, home and entertainment products, computers and office equipment. Claims covered by Warrantech contracts are paid by insurance companies that underwrite the warranty-extension and product-replacement contracts it sells.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Warrantech Corporation

Warrantech Corporation

BBB ACCREDITED SINCE 04/02/2013

Customer Review Rating:

15%
85%

Composite Score: