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Find a Location

Autocraft Bodywerks has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Autocraft Bodywerks

      5411 Wasson Rd Austin, TX 78745-3215

      BBB Accredited Business
    • Autocraft Bodywerks

      12131 Roxie Dr Austin, TX 78729-7107

      BBB Accredited Business

    Business ProfileforAutocraft Bodywerks

    Auto Body Repair and Painting
    Multi Location Business
    BBB accredited business

    Additional business information

    Additional Info:
    The location at 12131 Roxie Dr. repairs and restores only Tesla models. The hours for that location are 8:00 to 5:30, Monday through Friday. 
    See all additional business information

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/8/2016

    Years in Business: 40

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Autocraft Bodywerks has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Autocraft Bodywerks

        5411 Wasson Rd Austin, TX 78745-3215

        BBB Accredited Business
      • Autocraft Bodywerks

        12131 Roxie Dr Austin, TX 78729-7107

        BBB Accredited Business
      Location of This Business
      5411 Wasson Rd, Austin, TX 78745-3215
      BBB File Opened:
      9/5/1991
      Years in Business:
      40
      Business Started:
      1/1/1984
      Business Started Locally:
      1/1/1984
      Business Incorporated:
      8/26/2014
      Accredited Since:
      7/8/2016
      Type of Entity:
      Corporation
      Alternate Business Name
      • Raeder-Guan Enterprises, LLC
      Hours of Operation

      Primary

      M:
      8:00 AM - 6:00 PM
      T:
      8:00 AM - 6:00 PM
      W:
      8:00 AM - 6:00 PM
      Th:
      8:00 AM - 6:00 PM
      F:
      8:00 AM - 6:00 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Mr. Chris Raeder, Manager
      • Ms. Tammie Harper, General Manager
      • Mr. Noel Ramirez, Customer Service Representative
      Contact Information

      Principal

      • Mr. Chris Raeder, Manager

      Customer Contact

      • Ms. Tammie Harper, General Manager
      Additional Contact Information

      Fax Numbers

      • (512) 444-6061
        Primary Fax

      Phone Numbers

      Website Addresses

      Industry Tip

      BBB Tip: Choosing a mechanic for auto repair and service

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Sandra H

      5 stars

      02/02/2022

      Overall, the repair of my Tesla Model Y took 30 days (picked up 1.27.22). For the most part I initiated the contact to get updates on repair. Upon pick up I was given an outside walk thru & was told all fluids were topped off. They did a wonderful job at detailing the inside of the car however the next day I realized they had kept my seat covers and full charging cable kit. Naturally I contacted them & after speaking with 2 ppl was able to arrange for someone to make the 40 min drive to drop off my things. On 2.2.22 I got a message on my car that the Coolant was low and needed maintenance, called the shop at 5:45pm spoke to ****** who put me on hold for ********** after what seemed like 5 min the phone line rang again & kicked me over to voicemail as their phone hrs were closed. Left a voicemail in hopes for a call back. 2.3.22 I contacted them & was told that ********* was in a meeting & would call me back. This has turned more into a hassle for me as I have to **** down ppl to make things right for me. AB was recommended to me but at the rate this is going I am losing hope in their customer service.

      Local BBB

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