BBB Accredited Business Profile



(800) 288-2020


36 years in business
12500 San Pedro Ave
San Antonio, TX 78216-2858
Fax Numbers
  • (361) 986-4710
Additional Phone Numbers
  • (361) 986-4700
  • (800) 479-2977
  • (888) 368-6866
  • (817) 496-7000
BBB File Opened: 01/27/1965
Business Started: 01/01/1981
Business Started Locally: 01/01/1981
Business Incorporated: 10/02/1992 in DE
Type of Entity
Business Management
  • Ms. Rita Haynes, Manager - Executive Appeals
  • Customer Service .
  • Mr. James W. Callaway, Senior Executive VP-Busin
  • Mr. James W. Cicconi, Senior Executive VP-Exter
  • Mr. Ralph De La Vega, Group President-Regional
  • Mr. Robert Digneo, Executive Director-Ext. A
  • Mr. James D. Ellis, Senior Executive VP & Gen
  • Ms. Karen E. Jennings, Senior Exec. VP-Advertisi
  • Mr. James S. Kahan, Senior Executive VP-Corpo
  • Mr. Jim Lydon, Area Vice President

Business Category
  • Advertising - Directory & Guide
  • Publishers - Directory & Guide
  • Yellow Page Advertising

Alternate Business Names
  • AT&T Inc.
  • AT & T
  • Yellow Pages
  • YP Advertising
  • YP Advertising Solutions
  • AT&T Yellow Pages

BBB accredited business


BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
Complaints against this business are handled by another BBB.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.