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Find a Location

Uftring Chrysler Dodge Jeep Ram has 1 locations, listed below.

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    Business ProfileforUftring Chrysler Dodge Jeep Ram

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/1/2010

    Years in Business: 19

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company offers the sale of new and used cars. They also provide auto service and auto parts.

    Business Details

    Location of This Business
    140 Radio City Drive, Pekin, IL 61554
    BBB File Opened:
    6/24/2007
    Years in Business:
    19
    Business Started:
    1/1/2005
    Business Started Locally:
    1/1/2005
    Accredited Since:
    5/1/2010
    Type of Entity:
    Corporation
    Alternate Business Name
    • Uftring Auto Group
    • Uftring Chrysler Dodge Jeep
    Business Management
    • Mr. Gary Uftring, President
    • Mr. Geoffrey Bell, Marketing
    • Mr. Ian Lott, Executive Manager
    Contact Information

    Principal

    • Mr. Gary Uftring, President

    Customer Contact

    • Mr. Kirk Johnson, Complaint Contact
    Additional Contact Information

    Fax Numbers

    • (309) 382-3771
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/01/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Took 2012 Ram 1550 in to have lifters,camshaft,oil pump, manifold bolts, and timing set replaced. Took company two weeks to finally finish it. $2500 was payed 11/01/2021 for labor. Upon delivery to my home on 11/01/2021 the vehicle was unable to start. I called and they came to pick it up and take it back. They are saying nothing is wrong with the truck and that it runs fine and are refusing to give me an identical 4x4 truck or anything with 4x4 which I need. Now it’s going to take even more time that I won’t have a vehicle and possibly more money for them to fix it a second time instead of acknowledging they did it wrong the first time. I would like to be compensated for the money and time that I have wasted on absolutely horrible service.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    David R

    1 star

    11/20/2021

    I purchased a car here back in March of 2020 and the experience overall was smooth and enjoyable as it was my first time buying a vehicle. I purchased a Chrysler 300 and about two weeks later I notice that the dash is starting to peel back where the leather meets the windshield. Upon further inspection and research I come to find out that this is a very common issue in 2011-2018 Chrysler 300's and Jeep Grand Cherokees. I then reach out to the salesman who sold me the car and he states its no problem they will take care of it just make an appointment with the service dept. However by the time I come in for my appointment the salesman is no longer with the company. So now it becomes "did the salesman give you this in an 'I owe you' (which they give you if they need to take care of something still after you leave with the vehicle) and if not then he will have to speak to his manager and see what he can do"...they take pictures and tell me how unlucky I am because that is an expensive job and send me on my way saying they will let me know. Never hear from them. Fast forward to about a month ago I finally make another appointment to see what is going on and get a tune up amongst other things including sensor issues that are covered by the warranty I pay for every month. Once again I am told how unlucky I am because its a tough job and they cant seem to find the parts they need to fix it anywhere then they stick me with my $600 service bill and send me on my way. Long story short I do not recommend this dealership.

    Local BBB

    BBB of Central Illinois

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