ComplaintsforUftring Chrysler Dodge Jeep Ram
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Complaint Details
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Initial Complaint
11/01/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Took 2012 Ram 1550 in to have lifters,camshaft,oil pump, manifold bolts, and timing set replaced. Took company two weeks to finally finish it. $2500 was payed 11/01/2021 for labor. Upon delivery to my home on 11/01/2021 the vehicle was unable to start. I called and they came to pick it up and take it back. They are saying nothing is wrong with the truck and that it runs fine and are refusing to give me an identical 4x4 truck or anything with 4x4 which I need. Now it’s going to take even more time that I won’t have a vehicle and possibly more money for them to fix it a second time instead of acknowledging they did it wrong the first time. I would like to be compensated for the money and time that I have wasted on absolutely horrible service.Business response
11/08/2021
The dealership repaired the vehicle on 11/2/21 and we believe that the customer is satisfied with the repair.
Thank you,
**** ******* Uftring Auto Group
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.