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          Find a Location

          Frank Gay Services, LLC has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Frank Gay Services, LLC

              6802 Stapoint Ct Winter Park, FL 32792-6674

              BBB Accredited Business

            • Frank Gay Services, LLC

              3763 Mercy Star Ct Orlando, FL 32808-4654

              BBB Accredited Business

            • Frank Gay Services, LLC

              320 US-441 Lady Lake, FL 32159

              BBB Accredited Business

            • Frank Gay Services, LLC

              6810 New Tampa Hwy Ste 200 Lakeland, FL 33815-3165

              BBB Accredited Business

            Business ProfileFrank Gay Services, LLC

            Air Conditioning Contractor
            Multi Location Business
            BBB accredited business

            Additional business information

            Additional Info:
            Visa, MasterCard, American Express, Discover, Cash, Check This company is working with BBB to eliminate the number of complaints on file. BBB recommends that if you have any complaints or concerns, please contact the businesses office, at (407) 326-6729 ext. 1062 or [email protected] prior to contracting BBB.
            See all additional business information

            Contact Information

            6802 Stapoint Ct

            Winter Park, FL 32792-6674

            Get Directions
            Visit Website
            (407) 293-2642

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            3.99/5

            Average of 380 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            141 complaints closed in last 3 years

            57 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA-

            Accredited Since: 11/18/2016

            Years in Business: 42

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Business Details

            This is a multi-location business.

            Find a Location

            Frank Gay Services, LLC has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Frank Gay Services, LLC

                6802 Stapoint Ct Winter Park, FL 32792-6674

                BBB Accredited Business

              • Frank Gay Services, LLC

                3763 Mercy Star Ct Orlando, FL 32808-4654

                BBB Accredited Business

              • Frank Gay Services, LLC

                320 US-441 Lady Lake, FL 32159

                BBB Accredited Business

              • Frank Gay Services, LLC

                6810 New Tampa Hwy Ste 200 Lakeland, FL 33815-3165

                BBB Accredited Business
              Location of This Business
              6802 Stapoint Ct, Winter Park, FL 32792-6674
              BBB File Opened:
              10/1/2004
              Years in Business:
              42
              Business Started:
              8/28/1981
              Business Started Locally:
              1/1/1987
              Business Incorporated:
              8/28/1981
              Accredited Since:
              11/18/2016
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Business Management
              • Vandy Vela, Customer Relations Manager
              • Scott Gaines, COO
              • Sarah Cannedy, Customer Relations Manager
              Contact Information

              Principal

              • Sarah Cannedy, Customer Relations Manager

              Customer Contact

              • Vandy Vela, Customer Relations Manager
              • Scott Gaines, COO
              • Kevin Johnson, Director of Marketing
              • Sarah Cannedy, Customer Relations Manager
              • Jackie Vargas
              Additional Contact Information

              Fax Numbers

              • (407) 532-3370
                Primary Fax
              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

              Customer Complaints

              141 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/26/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              I called Frank Gay to service the **** unit in the house I just bought. The tech rambled on and on about the high quality of my ********************* Signature system. Then he told me I needed more coolant = @500. Next, he told me I needed a ** light in the unit = $1400. But on the air handler it states that it contains two ** lights. Moreover, the inspector I hired told me the unit had the ** lights and I showed the tech the picture in the inspection report of the ** light (below). He stammered for a while, then told me the lights were in the wrong place and the Lennox people really don't know what they are doing. I lost all faith in the tech and Frank Gay after someone called me to ask about my experience with the tech, but did nothing to make me feel better about spending $250 for the service + $500 for the coolant. What a scam!
              Read More
              Read 140 More Complaints

              Customer Reviews

              380 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Ross H

              04/23/2024

              ***** was a very nice and informative technician. He explained what he did as well as services i should consider in the **** future.

              Frank Gay Services, LLC Response

              04/24/2024

              Thank you, ****, for the fantastic review! We're thrilled to hear ************** ***** provided such a positive experience. We appreciate him being informative and explaining both the completed service and potential future needs. At Frank Gay Services, customer education is a priority, and we're glad ***** reflected that value. Thanks again for choosing Frank Gay Services!
              Read 379 More Customer Reviews

              Local BBB

              BBB Serving Central Florida

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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