103 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from LaTosha I
1 star06/13/2023
I have had my home since 2020 and I have nothing but terrible experiences with them I can never get a straight answer from anyone I’ve had a lost mitigation application open for over a year I have the approval letter but the money was never applied to my account I can’t even tell you the status of my home because each person I talk to gives me a different answer I feel completely defeated dealing with them so much so I’m almost willing to walk away from my home my next step is reporting them to news channels I ask to talk with supervisors I get told I can’t do that that they will send and email and I’ll get a call in 3-5 business days guess what they never do ohh and they tell me they will send escalated emails and to call back to see what the response is they never have one and each person has the same response of we don’t see that you’ve called I have phone records showing 255 calls in one year that was me simply trying to figure out what is going on with my loanReview from Kenneth A
5 stars07/20/2022
Very professional and easy to work with. Kept me informed about what was going on and what to expect.Review from Debbie K
5 stars04/28/2022
RP Funding was very professional and mostly responsive to all of my questions and concerns. Blake was courteous, so helpful and knowledgeable. I completed the entire process online, they even came to my home to do the closing! Krista was the other one we worked with. Great Job, I would highly recommend those two for your process.. RP Funding to anyone looking for a mortgage is who I would recommend. Would I do it again ABSOLUTLY Thanks so much Debbie KReview from David M
5 stars03/03/2022
RP Funding recently did a refinance for our home in the Florida Keys and everything went fantastic.
From the first phone call I made to closing my loan officer and underwriter were always in communication with me.
I had been told that the process could be a pain by friends and family, not the case with RPF.
I highly recommend them for anyone in the mortgage market.
100% Satisfied and they will be my first call in the future.
D *****Review from Marlis K
5 stars02/25/2022
This was the best and easiest refinancing. From my Loan Officer David Simpson, to my loan
Processor Kimberlee ******. Every question was answered, every text and email was acknowledged. This company, RP Funding, is top notch, there is no doubt. I closed my loan without any delay and problem. I have a VA loan and the VA Administration is tuff on mortgage companies. But RP Funding got me through this with flying colors.
Thank you from the bottom of my heart.
Marlis **********
Review from James D
1 star02/21/2022
Terrible service. They promised me a monthly payment lower than other companies, so I went with them. After paying the $500 appraisal fee and waiting months to finish processing the paperwork, the numbers changed the day that the notary came in by more than $100 a month. I tried contacting my rep, and got no communication from him by email or phone. In the end, we canceled since we were barely saving anything, and were out $500. Should've stayed with our current company for less of a savings (which turned out to be MORE of a savings if RP was more truthful) and no appraisal fee. Because it took so long, rates have shot up and we won't be able to get the old estimates that we got months ago. Thanks a lot, RP.Review from Bobbi B
5 stars02/16/2022
I was extremely impressed with the professionalism and response from every team member I dealt with, from start to closing. Closed earlier than anticipated and it was stress free. I would highly recommend RP Funding.Review from Kenneth C
5 stars01/27/2022
The RP Funding team were all knowledgeable and helpful. Closing was sooner than anticipated which was a good thing. Everything went smooth and closing was a breeze. Wish the closing cost part (that I had to pay) would have been explained to me better.Review from Virginia B
5 stars01/19/2022
The entire team was knowledgeable and extremely helpful. They closed my loan request earlier than I expected - in just a few weeks.Review from Fred W
5 stars01/18/2022
RP Funding was very professional and responsive to all of my questions and concerns. The employees were courteous and knowledgeable. What I really liked is that I completed the entire process online, they even came to my home to do the closing on Saturday! I never left my home, and they paid the closing costs associated with the loan. Great Job, I would recommend RP Funding to anyone looking for a mortgage.
Customer Review Rating
Average of 103 Customer Reviews
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