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          SmiteWorks USA, LLC has 1 locations, listed below.

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            Business ProfileforSmiteWorks USA, LLC

            Computer Hardware

            At-a-glance

            Customer Reviews

            5/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Business Details

            BBB File Opened:
            10/10/2017
            Years in Business:
            14
            Business Started:
            10/1/2009
            Business Started Locally:
            10/25/2016
            Business Incorporated:
            10/25/2016
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Doug Davison, Member
            Contact Information

            Principal

            • Doug Davison, Member

            Customer Contact

            • Doug Davison, Member
            • Douglas A Davison, President

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/04/2021

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            After spending an excess of 600$ on Smiteworks LLC's program Fantasy Grounds, the program and modules that I have purchased have been rendered unusable. The provided solutions are to simply not use my purchased modules. This is not an acceptable solution. Despite multiple posts by many users, the issues of crashing and many other support problems have not been addressed. Additionally, the functionality of the program has steadily been reduced as features have been converted to paid modules or support for the Classic version of the program has been ignored or discontinued in many cases. What was once a great program has become an unusable mess that continually scams you for more and more money. Smiteworks does not offer refunds outside of your purchase window and I would like a full refund or at the least an apology. If any additional information is required, I will be happy to provide it.
            Read More

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Kev Burke

            04/18/2021

            Great customer service and assistance in getting started with using Fantasy Grounds and a huge community of players all providing a great role playing experi***************************************************

            Local BBB

            BBB Serving Central Florida

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