Business ProfileforInternational Furniture Wholesalers Inc.

We purchased couches from the company Dec 22/2021. They told us they would be in, in 6 weeks. 6 weeks came and I phoned for an update they then told us beginning of March. Beginning of March came and I phoned again for an update and they said middle of March. Middle of March came and I phoned again. They told us beginning of April and they asked if we wanted a loner couch so we had something to atleast sit on as we sold our old furniture. The girl stated she had someone coming this way and they could drop it off on there way at no fee. And we would bring it back when we picked our furniture up in the beginning of April. Beginning of April came and I phoned again for another update and they said middle of April. Middle of April came and my husband got called back to work. April 14th came and I finally received a call asking when we could bring back the loner couch as our couches were in. I explained to them now it being the middle of April my husband has gone back to work with the truck so I have no way of picking the couches up and asked if they could deliver them for the inconvenience. They would call me back. I later received a call from *****. I explained the situation to him and he responded by saying "we've given you guys enough free stuff" I asked what free stuff we have received and he said a free loner and free delivery and I told him exactly what the girl had told me that it was no problem for them to deliver it as they had someone coming this way. He stated they don't have people joy riding to Prince Albert. He also started they gave us $200 off our couches for the delay. I asked if he could use the $200 towards a delivery fee and he stated a delivery fee would be $500. He also stated we bought the cheapest quality couches so there's no extra money to play around with. I explained I am pregnant with an infant as well and he suggested I rent a uhaul. I asked if I could talk to someone else and he said I could try but wouldn't get anywhere. Result in deliver