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Find a Location

Stratford Career Institute has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforStratford Career Institute

    Correspondence Schools
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Additional business information

    Additional Info:
    Darnley Professional Training Institute Inc. is the "umbrella" corporation that includes Universal Career Institute, Institut de Formation Professionnelle. Stratford Career Institute (SCI) is the flagship school.
    See all additional business information

    At-a-glance

    Customer Reviews

    2.67/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    SCI is a school providing career-related study programs through distance-learning.

    Business Details

    Headquarters
    8675 Darnley Road, Mount-Royal, QC H4T 1X2
    BBB File Opened:
    1/1/1995
    Years in Business:
    54
    Business Started:
    1/1/1970
    Number of Employees:
    150
    Alternate Business Name
    • The Flagship School
    • SCI
    • Darnley Professional Institute Inc.
    Business Management
    • Brandi Hull, Supervisor
    Contact Information

    Customer Contact

    • Brandi Hull, Supervisor
    Additional Contact Information

    Fax Numbers

    • (888) 486-9428
      Primary Fax

    Phone Numbers

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/06/2023

    Complaint Type:
    Product Issues
    Status:
    Unresolved
    To provide a comprehensive overview of the situation, I would like to present the following facts: On November 17, I received a letter from Stratford Career Institute ,accepting me to their “ Sewing & Dressmaking Program over an preliminary online application submitted by me. However, upon discovering that the institute is non-accredited and offers only an introductory course, I lost interest in continuing my studies with them. Consequently, I sent a formal letter on January 13th, notifying the Stratford Career Institute of my decision to cancel the course and withdraw my enrolment. It is important to emphasize that I never signed any contract with the institute. I have in my possession copies of the unsigned "Tuition Contract and Service Guarantee" and "Choose Only One Payment Plan" forms. Furthermore, I attempted to find information regarding their cancellation and refund policies on their website. However, I was unable to locate any clear and explicit details regarding this matter. Despite these circumstances, I have been erroneously referred to a collections agency, called ********* * *** According to their communication, they intend to report me to the credit bureau by June 15th. This action is unreasonable and uncalled for, as I have not entered into any binding contractual agreement with the Stratford Career Institute. To substantiate my claims, I am prepared to provide copies of all correspondence with the institute, including my cancellation letter, as well as the aforementioned unsigned contracts. Given these circumstances, I kindly request your assistance in investigating this matter and holding the Stratford Career Institute accountable for their misrepresentation of facts and unfair collections practices. I believe it is imperative to rectify this situation and prevent any negative impact on my credit history. Thank you for your attention to this matter. I look forward to your prompt response and a satisfactory resolution. ******* *** *******
    Read More

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Laura D

    2 stars

    15/07/2023

    I applied for a web design program. I read the information, it stated I can cancel at anytime. I did. Now apparently I owe ******, for half completed assignment.

    Local BBB

    BBB Canada's Northern Capital Regions and Quebec

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