Business ProfileforFairstone

Hello Fairstone has been sending alerts to my credit report stating that I (*** ***** *** ******) owned them money which I don't. I never have ask for any kind of loan or owned anyone money. The alert started in September 2023 and it is still ongoing even after I filed an investigation through ***** ***** which acknowledge that it was indeed their errors and they were informing Fairstone about it. The alerts did stop for a few month but came back this month (March 2024). They didn't even remove those alerts from my credit report in the first place even after ***** ***** informed them about it. The loan is in the name of *** ***** ******. He and I are parent and child living at the same address hence maybe the confusion, similar name and same address. That is his problem and not mine and I am the one being charged for those loans which is ridiculous. Even when the correction was made through ***** *****, Fairstone still added another alert to my credit report this month (March 2024), What I am looking is for Fairstone to credit those alert to the right person (*** ***** ******) and remove those alerts that are affecting my credit report since september 2023. It is impossible to communicate with them hence I am filling a complaint here. In the file attach, there will be information about the loans on my name (screenshots of the alerts), the correction made on my profile (name was wrongly written and was eventually corrected), the letter of the loan issued to the other person and the answer from ***** ***** following the investigation written in french. Hopefully, my complaint will be taken into consideration. Thank you