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Find a Location

DigiTech Payments has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • DigiTech Payments

      1117 Sainte-Catherine Street W suite 326 Montreal, QC H3B 1H9

      BBB Accredited Business
    • DigiTech Payments

      1117 Rue Sainte-Catherine O #326 Montreal, QC H3B 1H9

      BBB Accredited Business

    Business ProfileforDigiTech Payments

    Financial Services
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    34 complaints closed in last 3 years

    10 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/10/2021

    Years in Business: 12

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Merchant Services

    Business Details

    This is a multi-location business.

    Find a Location

    DigiTech Payments has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • DigiTech Payments

        1117 Sainte-Catherine Street W suite 326 Montreal, QC H3B 1H9

        BBB Accredited Business
      • DigiTech Payments

        1117 Rue Sainte-Catherine O #326 Montreal, QC H3B 1H9

        BBB Accredited Business
      Location of This Business
      1117 Sainte-Catherine Street W suite 326, Montreal, QC H3B 1H9
      BBB File Opened:
      15/7/2020
      Years in Business:
      12
      Business Started:
      1/2/2012
      Business Incorporated:
      27/8/2009
      Accredited Since:
      1/10/2021
      Type of Entity:
      Corporation
      Number of Employees:
      20
      Alternate Business Name
      • Digitech Payment
      Business Management
      • Mr. Rami Maroub
      Contact Information

      Principal

      • Mr. Rami Maroub

      Customer Contact

      • Mr. Rami Maroub
      Additional Contact Information

      Email Addresses

      Industry Tip

      BBB Tip: How to shop for financial services

      Customer Complaints

      34 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      20/02/2024

      Complaint Type:
      Order Issues
      Status:
      Resolved
      I have been trying to cancel our account for at least a month, the debit terminal, which is being paid as a lease through a separate company, has never worked as we needed it to. There was many phone calls of "fixing" it, and it would work for a couple days and stop. I have talked to one lady over email and the phone, and she has ignored every mention of "i am canceling, I have already signed with someone else" All she talks about is sending a new terminal. She finally told me that now we have to buyout the terminal (we were just planning on paying the monthly fee till the contract ended in 3.5 years) but now she wont cancel our account until they see a buyout certificate. which is said no where on the contract. All we want to do is cancel and go to a better provider and they just refuse to do so.
      Read More

      Customer Reviews

      8 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Bradley V

      1 star

      13/12/2023

      I am frustrated and disappointed with this company. Do yourself a favor and read through the negative reviews.1. What you are promised is not what you will get.2. There are unexpected fees.3. The sales rep ***** promised me a seamless integration for online payments. This was not the case, and it does not work the way I was promised.4. Their sales team is very, very pushy. You're just a number and a pay check to them.5. The contract did not match what was promised throughout the many sales calls. I caught one thing that I removed from the contract myself, but I missed some other contract changes that they slipped in.Make sure you review all of the fine print in any contracts and record your sales calls or have them transcribed with AI so that you have something to go back on.Do your own research, read through all the reviews, and review the BBB profile for Digitech. Their services are not saving us any money on our payment processing fees.

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