Business ProfileforYoraHome

YoraHome *** *** ******** ** ******* ** **********  I purchase a product known as a Silverback from Yorahome. I received the item on December 29, 2021. I decided to return it. The stated return policy located on the website ( which the taut on the sales pages states: "We are out developing new upgrades and on the hunt for some of the most unique home products in the world – and we back it up with our 40 day guarantee. If you don’t have a happy experience, we will do whatever it takes to make sure you are 100% satisfied with your purchase. Do not hesitate to send us an email if you need any assistance." I requested an RA to return the item and was denied. Ohio law states: "Refund Policies and Restocking Fees Sellers are not required to have any specific type of return policy under Ohio law. However, if a store has a refund policy, it must be clearly and conspicuously posted (Ohio Revised Code Section 1345.03(B)(7)). A refund policy may not be printed only on the receipt, because the consumer sees the receipt after the purchase has been made. If a seller does not have a refund policy posted, the consumer is entitled to a refund, if the consumer requests it. Ohio law does not prohibit restocking fees, or fees for returning an item to the shelves. Nevertheless, sellers should clearly and conspicuously disclose any restocking fees before the consumer makes a purchase." as stated on the Ohio Attorney General's website. There is no verbiage on the company website of specific requirements for a return. ***** ***** ** * ****** ****** ****** *** ** **** *** ******* *** ************** *** ******* ********* *** ******* ** ** ********* ** **** ****