Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

PC Financial Insurance Broker Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforPC Financial Insurance Broker Inc.

    Insurance Companies

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    PO Box 483 Station A, Windsor, ON N9A 6M6
    BBB File Opened:
    30/8/2011
    Years in Business:
    23
    Business Started:
    1/1/2001
    Business Management
    • Scott Shields, Director of Operations
    Contact Information

    Principal

    • Scott Shields, Director of Operations

    Customer Contact

    • Scott Shields, Director of Operations
    Additional Contact Information

    Email Addresses

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    30/05/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Resolved
    On may 19/23 I spoke to a representative (******* *********) at PC insurance regarding adding/quoting a vehicle I had purchased. On may 23/23 I recieved a call back, I was told that I could get a liability slip but would not be given a price as my account was "locked" until the 28th due to upcoming payment. I was told I could opt for a call back after the 28th. I refused to proceed without a cost. On May 29 I called and again spoke to ******* who stated I would not receive a price at all and would have to agree to coverage and then wait a few days to see the cost. At that point I could call and cancel the coverage but would be charged for the coverage up until that time. Another agent stated she usually gives people estimates. Ultimately I do need insurance so I requested the liability slip so I can travel with my vehicle.
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    James B

    1 star

    07/04/2024

    I've had PC Insurance as brokerage for years. Last winter the ********** rate went way up so asked them to provide other company which was ********** and rate went back to previous level. I set up for automatic payments from bank account... when I viewed contract I discovered that there were savings for paying in total so I had them change. They took out first 2 months payment from my bank account as previously arranged but did not advise me that other arrangement was to be made to pay balance.... I am a snowbird and did not realize insurance had been canceled until I returned home to mail and went to post office for registered letter saying policy was canceled. Original broker involved did not return my call and one that did said due to nonpayment my record was now tainted and new company and rate almost tripled. Over 55 years I've never been canceled for any reason but due to their non communication of new payment method requirement my record is bad for 3 years..... this has cost me needless grief and several thousands.

    Local BBB

    BBB Serving Western Ontario

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.