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Business Profile

Asphalt

Recycled Asphalt Driveways

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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Complaint type

  • Initial Complaint

    Date:16/09/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    September 24 2021 we had our laneway done with recycled asphalt company out of Trenton. We were told the material that they put down would firm up solid after driving on it to compact it and that they would be back to roll it. We contacted them again as only a few small areas of the laneway firmed up the rest is loose gravel. We keep getting replies that they will be back in 2 weeks. Then winter hit and they said we will take care of you in the spring of 2022. We started calling and texting in the spring and they will not respond. I used a different phone and called this time he answered and said 2 weeks and now wont respond to this phone so assuming he is blocking our calls. We did not get what we were told we would and they did not give a receipt. Even if they rolled it at this point it will not firm up. I gave him a cheque so it is traceable. I have messages on my phone saved as well. I will pay for the material but would like a refund for the rest. I am out a lot of money and now have to pay a new paving company to do it right.

Recycled Asphalt Driveways is NOT a BBB Accredited Business.

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