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Find a Location

Metergy Solutions Inc has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforMetergy Solutions Inc

    Utility Billing
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.2/5stars

    Average of 41 Customer Reviews

    Customer Complaints

    81 complaints closed in last 3 years

    51 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/4/2016

    Years in Business: 23

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Metergy Solutions Inc has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      Markham, ON L6G 1B3
      BBB File Opened:
      31/10/2005
      Years in Business:
      23
      Business Started:
      4/7/2001
      Accredited Since:
      4/4/2016
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of ES-2023-0236 for this business, issued by Ontario Energy Board. The expiration date of this license is 6/11/2028.

      These agencies may include:

      Ontario Energy Board

      2300 Yonge St, 27th Floor

      Toronto ON M4P 1

      877-6322727

      https://ontarioenergyboard.ca

      BBB records show a license number of 7010500 for this business, issued by Electrical Safety Authority

      These agencies may include:

      Electrical Safety Authority

      1 - 400 Sheldon Dr

      Cambridge ON N1T 2

      877-3727233

      https://esasafe.com

      Type of Entity:
      Corporation
      Alternate Business Name
      • Enercare Connections Inc (formerly)
      Business Management
      • Ms. Chelsea Miller, Legal Counsel
      Additional Contact Information

      Fax Numbers

      • (416) 649-1969
        Primary Fax

      Email Addresses

      Customer Complaints

      81 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      41 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Lisa H

      1 star

      17/09/2024

      **** *** ********* I am not receiving my bills from metergy. The last bill I received was in July! So I paid the measly $3.64 owing. I did not get August’s bill then I did get a letter saying I owed July and August’s bill and my hydro was going to be cut off Sept. 9th. I paid the August bill and spoke at length to ‘Rupal’, customer service about the problem. Fast forward to Sept. 17th and no bill has been received for two months. Further, I can’t pull up the bill as it is not available. So I can’t see how much I owe taking August’s payment off. I am in the same boat where I could get a call from their ‘collection’ dept. or a letter threatening to disconnect me. And I have been waiting for a customer service rep on the phone for just over an hour! Where is the competition in this country? Why can’t I choose what hydro company I want to be with…because I am in a building complex! ** ****** ** *** ** **** *** *** ******** ** *******

      Local BBB

      BBB Serving Central Ontario

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