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          Find a Location

          The Travelers Companies Inc has 7 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • The Travelers Companies Inc

              165 University Ave Toronto, ON M5H 3B9

            • The Travelers Companies Inc

              77 King St W, 34th Fl Ste 3426 Toronto, ON M5K 1K2

            • The Travelers Companies Inc

              500 - 8133 Warden Ave Markham, ON L6G 1B3

            • The Travelers Companies Inc

              1275 North Service Rd W Oakville, ON L6M 3M3

            • The Travelers Companies Inc

              200 King St W Toronto, ON M5H 3T4

            Business ProfileThe Travelers Companies Inc

            Insurance Companies
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            165 University Ave

            Toronto, ON M5H 3B9

            Get Directions
            Visit Website
            (416) 362-7231

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C+
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            The Travelers Companies Inc has 7 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • The Travelers Companies Inc

                165 University Ave Toronto, ON M5H 3B9

              • The Travelers Companies Inc

                77 King St W, 34th Fl Ste 3426 Toronto, ON M5K 1K2

              • The Travelers Companies Inc

                500 - 8133 Warden Ave Markham, ON L6G 1B3

              • The Travelers Companies Inc

                1275 North Service Rd W Oakville, ON L6M 3M3

              • The Travelers Companies Inc

                200 King St W Toronto, ON M5H 3T4

              Headquarters
              165 University Ave, Toronto, ON M5H 3B9
              BBB File Opened:
              30/6/1995
              Alternate Business Name
              • The Dominion
              • Travelers Personal Insurance
              • St Paul's Guarantee Insurance Company
              • Travelers Canada
              Business Management
              • Mr. Heather Masterson, President, CEO
              • Malcolm Winer, Ombudsman
              Contact Information

              Principal

              • Malcolm Winer, Ombudsman

              Customer Contact

              • Mr. Heather Masterson, President, CEO
              • Malcolm Winer, Ombudsman
              Additional Contact Information

              Fax Numbers

              • (416) 366-6229
                Primary Fax
              • (416) 360-8267
                Other Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              3 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              04/10/2022

              Complaint Type:
              Service or Repair Issues
              Status:
              Unanswered
              On Sept 9, 2022 I was in a car accident. Travelers is my insurance company and they are just not communicating anything. * ****** ** ***** ****** ******* ***** *** **** ***** *** ****** *** ** *** ******* *** *** ***** ** ***  Ive also requested phone updates because email is hard for me. That doesn't happen. **** ** **** **** *** ** ** ** ** **** *** **** ** ** * *** ******** *** **. As of today I am waiting for them to make a 3rd decision if my car is to be repaired or replaced *** * **** **** ***** ** ***** ** ***** *** ******. They quoted 8800 for all the repairs I need and i pay the 1000 deductible. Or a payout of 7800 and then if there were more damages its on me and I cover the cost. I opted to pay the deductible. The car FINALLY gets to the shop 19 days later from the accident and immediately the auto repair shop says they've found a few things insurance missed. Its 13k+ now. Auto shop heard from insurance yesterday to not order parts. I found that out when I called the auto shop today. *** ********* ** *******. They have been great. I still haven't heard anything from my insurance company and all i get told is we will call you back and no one calls back. **** ******* **** *** ** *******  I **  have no car and no support. ***** *** * ***** *** ** **
              Read 2 More Complaints

              Customer Reviews

              2 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Katy W

              16/04/2024

              **** ****** This company denied our coverage without any investigation. They wasted our time making promises that they never fulfilled. They sent confidential information from other customers to us. They don't answer phone calls and refuse to listen to any information given by the client. *** ****** *** **** **** **** ** ********** ****** ***** ***** ***** **** ********
              Read 1 More Customer Review

              Local BBB

              BBB Serving Central Ontario

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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