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Find a Location

BrokerLink Inc has 141 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • BrokerLink Inc

      1000 - 700 University Ave 10th Floor Toronto, ON M5E 1Z5

    • BrokerLink

      160-2693 Broadmoor Blvd Sherwood Park, AB T8H 0G1

    • BrokerLink

      2373 County Rd 45 Norwood, ON K0L 2V0

    • BrokerLink

      2280 Saint Laurent Boulevard, Suite 102 Ottawa, ON K1G 4K1

    • BrokerLink

      1150 Cyrville Road, Suite 200 Ottawa, ON K1J 7S9

    Business ProfileforBrokerLink Inc

    Insurance Companies
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    15 complaints closed in last 3 years

    8 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    At BrokerLink, we work with quality providers to find you the most appropriate car insurance, home insurance and business insurance. 

    Business Details

    This is a multi-location business.

    Find a Location

    BrokerLink Inc has 141 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • BrokerLink Inc

        1000 - 700 University Ave 10th Floor Toronto, ON M5E 1Z5

      • BrokerLink

        160-2693 Broadmoor Blvd Sherwood Park, AB T8H 0G1

      • BrokerLink

        2373 County Rd 45 Norwood, ON K0L 2V0

      • BrokerLink

        2280 Saint Laurent Boulevard, Suite 102 Ottawa, ON K1G 4K1

      • BrokerLink

        1150 Cyrville Road, Suite 200 Ottawa, ON K1J 7S9

      Headquarters
      1000 - 700 University Ave 10th Floor, Toronto, ON M5E 1Z5
      BBB File Opened:
      30/6/1995
      Years in Business:
      53
      Business Started:
      1/8/1970
      Alternate Business Name
      • New World Insurance Services (Ontario) Limited
      • Canada Brokerlink (Ontario) Inc
      Hours of Operation

      Primary

      M:
      8:30 AM - 5:00 PM
      T:
      8:30 AM - 5:00 PM
      W:
      8:30 AM - 5:00 PM
      Th:
      8:30 AM - 5:00 PM
      F:
      8:30 AM - 5:00 PM
      Sa:
      Closed
      Su:
      Closed
      Contact Information

      Principal

      • Mr. Joe D'Annunzio, President

      Customer Contact

      • Mr. Joe D'Annunzio, President
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      17 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/01/2024

      Complaint Type:
      Order Issues
      Status:
      Answered
      We have been with ********** insurance through Brokerlink in Midland Ontario. A tree was hit by lightning and fell across our fence and about a quarter acre of our yard and pool. After over 4 months, they paid for the tree removal but the adjuster emailed to say they would get revised prices in spring for the rest of the damage. However, a few weeks later, they cancelled us with no explanation and a few days before Christmas, which forces us to pay more since their delay has made this an “open claim.” I have suggested they keep us until the fence and pool are repaired so it is no longer an open claim - I have emailed this suggestion to the office in midland and to a manager several times with no response. I have been in their office 4 times, and there has never been the same staff there as the previous time.
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Rachel G

      1 star

      24/02/2024

      Bonnie C. sold me a falsely quote vehicle insurance policy - $650 for the whole year. Two weeks later she said it was $1560. When I cancelled it two weeks later due to the false quote she provided she charged me $300 for TWO WEEKS of insurance. * **** ***** * ********** ****** *** ********* ** **** ** *** *** **** **********

      BrokerLink Inc Response

      08/03/2024

      Thank you for bringing this to our attention. We reviewed the issues shared by the customer and have made multiple attempts to contact the customer. Currently, we have not been able to connect with the customer to discuss further.

      Local BBB

      BBB Serving Central Ontario

      BBB Reports On

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