Business ProfileforGreen Savings Group
Additional business information
"In 2019 we received an overwhelming 35,000 applicants through our online advertising efforts. We try to respond to applicants as quickly as we can but some may take longer than expected. We keep records of the consumer initiated communications for the purpose of compliance. Regards cancellation request we encourage consumers to email or contact our office. If consumers have issues reaching our consultants we always formulate a solution to satisfy the client."
The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. We are providing a summary of the government's allegations, which have not yet been proven:
On October 14, 2021, The Ministry of Government and Consumer Services filed charges against the previous Director of Ontario Green Savings, George Elias Nehme. Charges filed allege the business is in violation of the Consumer Protection Act, 2002.
Charges laid were as follows:
Consumer Protection Act, 2002, CPA 2002 - Fail to take reasonable care as director, 19 charges on 2021-10-14
At-a-glance
Related Categories
Business Details
This is a multi-location business.
- Location of This Business
- 5700 - 100 King St W, Toronto, ON M5X 1C7
- BBB File Opened:
- 28/1/2019
- Business Incorporated:
- 4/9/2017
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of 000309382 for this business, issued by Technical Standards and Safety Authority
These agencies may include:
Technical Standards and Safety Authority
345 Carlingview Dr
Etobicoke ON M9W 6
- Type of Entity:
- Corporation
- Alternate Business Name
- Ontario Green Savings
- Greensaving Group Inc
- 10392197 Canada Corp
- Hours of Operation
Primary
- M:
- 8:30 AM - 10:00 PM
- T:
- 8:30 AM - 10:00 PM
- W:
- 8:30 AM - 10:00 PM
- Th:
- 8:30 AM - 10:00 PM
- F:
- 8:30 AM - 10:00 PM
- Sa:
- 10:00 AM - 9:00 PM
- Su:
- 10:00 AM - 9:00 PM
- Contact Information
Principal
- Andrea Samad, Customer Service Manager
Customer Contact
- Erica Fisher, Director of Operations
- Andrea Samad, Customer Service Manager
- Additional Contact Information
Phone Numbers
- (647) 494-9016Other Phone
- (416) 613-9518Other Phone
- (647) 494-9016
Customer Complaints
185 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
12/04/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Customer Reviews
45 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Jessica M
23/07/2024
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.