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Business Profile

Extended Warranty Contract Service Companies

Service Line Warranties of Canada
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BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1.82

Average of 11 Customer Reviews

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Review Details

  • Lee K

    Date: 17/11/2022

    I've had exterior and interior main water line insurance coverage with Homeserve for 10 years. Recently, the town said I've got a main line leak which ended up beging under my finished bedroom basement floor. After three weeks of mumbo jumbo they finally relented that the leak is under the bedroom basement floor but want to tear up the floor to see the leak. This is a finished bedroom and I indicated that destroying the bedroom was not the way to go I wanted them to do a pull through of a new line. They indicated that digging up the floor was their only option. Additionally, they indicated that a policy condition is that if the water pressure to the house was over 35 psi they wouldn't haave to fix anything. House pressure is supposed to be 60 psi and it's down to 40 psi indicating a line leak. When I signed up for insurance coverage I wasn't given a detailed policy with these types of conditions. If I was able to read that, I would have seen that they wouldn't not cover a leak and would have never bothered with them.
    I indicated that destroying my finished bedroom wasn't an optionnd . They indicated that digging up the floor was their only offer. I cancelled my insurance with them and have opted to make a bank loan to do the repairs with a reputable complany. ***** ****** * * * * ***** ***** *** ********* ******

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