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Business Profile

Computer Parts

Vistek

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Parts.

Reviews

Customer Review Ratings

3

Average of 2 Customer Reviews

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Review Details

  • MH M.

    Date: 29/04/2025

    Defective ***** lens sold; charged unfair restocking fee on return.

    Vistek

    Date: 02/05/2025

    Mr. ****** brought his new ***** lens to us saying that it is defective.  We sent the lens to the manufacture, ***** Canada, and asked them to have their Service Technician confirm the lens is defective so we can assist our customer.  *****'s Service Technican tested the lens and confirmed it is performing to the manufacture specs and they did not find any fault with the lens. 


    Since Mr. ****** insisted on returning the lens to Vistek, and it has been opened and used, our return policy is to charge a restocking fee so we can discount the lens and sell it as a Used item to another customer.


    Our return policy clearly describes our terms and conditions and since the manufacture confirmed the lens is working fine, Vistek is not at fault and should not have a one star review because the customer is not happy with the outcome. 

  • Ami S

    Date: 07/10/2023

    I've purchased two digital cameras at Vistek Toronto but, most importantly, I've made use of their printing services for many years. I would highly rate the service at Vistek Toronto. Staff consistently go out of their way to ensure that I am happy with my prints.
    A.S.

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