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Find a Location

AspenClean has 1 locations, listed below.

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    • AspenClean

      216A - 801 York Mills Rd Toronto, ON M3B 1X7

      BBB Accredited Business

    Business ProfileforAspenClean

    Cleaning Services
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/6/2015

    Years in Business: 20

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    Location of This Business
    216A - 801 York Mills Rd, Toronto, ON M3B 1X7
    BBB File Opened:
    5/5/2014
    Years in Business:
    20
    Business Started:
    1/1/2004
    Business Started Locally:
    7/2/2007
    Accredited Since:
    5/6/2015
    Type of Entity:
    Corporation
    Alternate Business Name
    • Aspen Clean Inc.
    • Aspen Clean Products Inc.
    • aspenclean.com
    Hours of Operation

    Primary

    M:
    9:00 AM - 8:00 PM
    T:
    9:00 AM - 8:00 PM
    W:
    9:00 AM - 8:00 PM
    Th:
    9:00 AM - 8:00 PM
    F:
    9:00 AM - 8:00 PM
    Sa:
    10:00 AM - 7:00 PM
    Business Management
    • Mr. Christopher Solodko, COO
    Contact Information

    Principal

    • Mr. Christopher Solodko, COO

    Customer Contact

    • Mr. Christopher Solodko, COO
    Additional Contact Information

    Website Addresses

    Industry Tip

    BBB Tip: Cleaning services

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    16/05/2023

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    ********* ***********. Aspen Clean sent out a BOGO Mother's Day special promotion with any three zero-waste products purchased. The ad read as if buying 3 products, would receive 3 more products in a gift box and a microfiber cloth. In actuality, what arrived was the 3 items I purchased and the microfiber cloth without the gifted 3 other items as suggested by the ad. This is not buy one get one, this is buy 3 get one. When contacted, it was said the BOGO was for the gift box (just the box) and the microfiber cloth. Even when initially contacted via email, the response was confusing and made it seem like it was "exactly as shown." Afterward, I went back and re-read the wording, and it seemed as if it *** ********* *** could be read either way as either just a box or a box exactly as shown with the products. I am truly disappointed. On subsequent ads sent out via *********, it seems the wording has been modified to be more clear. I trust that was a result that I wasn't the only customer who thought the ad was **********.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB Serving Central Ontario

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