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Business Profile

Construction

O’Shea Construction

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/06/2024

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    L.K from O’Shea construction sent me an invoice (*** ********) on Nov 29th for roof repair scheduled to be completed by around mid December. I have chats showing multiple promises which have not been delivered. LK started the job but hasn’t finished it yet. As a result of his negligence, there has been more damage done. I have pigeons living in my attic and the parts of the roof he removed just lying around the property for months. I had gotten my insulation redone in 2023 which is now blown out into my yard and my neighbors yard because of the incomplete repair. I need him to complete the work and do the required clean up and damage control at the very least at no extra charge.

    Customer Answer

    Date: 02/07/2024

     

    Complaint: ********



    I am rejecting this response because: there has been no communication made by the business. The issue still remains unsolved. No progress has been made. The rain has been damaging my property more and more with the gutters and the eavesthrough removed. 



    Sincerely,



    Tanya ******

    Business Response

    Date: 03/07/2024

    I acknowledge the receipt of this email and we would like to once again extend our most sincere apology to Tanya.

     

    If the desired resolution is sufficient we would absolutely love to finalize this project accompanied by the refund of the deposit as we had previously offered. 

     

    In essence clean up, repair, finalize the project at no charge to Tanya, the client

     

     

    Kind regards 

    Logan K.

    Oshea Construction 

    Customer Answer

    Date: 03/07/2024

     

    Better Business Bureau:



    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me as long as it is done in one week from now. I expect the work to be completed by July 10.



    Sincerely,



    Tanya ******

O’Shea Construction is NOT a BBB Accredited Business.

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