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Business Profile

Handyman

BA Landscaping and Construction

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/10/2024

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hi, I had found this local business on ******** , and he seemed to be " **** of all trades" , which was perfect for the things i needed done: grass cut, fix lawn mower, trim trees, pressure wash house/ garage, put a ****** shed together, tear old shed down, fix pool fence. ( All for $1350) .I originally sent him a message Aug 25 2024, Date was set for work on tuesday Aug 27. First red flag should have been that he asked for a deposit before even coming to the house, I said no, that I would be happy to pay when the job is completed. Second red flag was they showed up late - almost 11:00. Of course not everything got completed day 1, and they needed a return trip - pressure washed house, but "skipped " where awning was , so told them they had to redo that , lawn mower needed a belt, so I had to order that, and they reassured me they would be back on the MOnday to put that on ( has not happened !), only trimmed about 3-4 branches, and just left the brush there ( was supposed to clean up), and still had all of the old shed wood in a pile, and pool fence still needed to be done. I had agreed, that this could all wait until the Monday. He showed up on the monday Sept 4 - finished the pressure washing that he "missed" , picked up the shed , and worked on the pool fence. Had to get him to "fix" his own work - fence was all very uneven ( approx 8 inches in the difference ) -asked him to fix - he was not happy , but did it. Its still crooked , but not as bad. Brush still in yard, and mower still not fixed. Feb 13th , he mentioned he would give a $50 refund since he was unable to get the guy to come fix the mower as promised , and many follow *** later , still no mower fix and no response. Don't really care that much about the money, I don't like someone giving their word and then not following through, not responding. That's definitely not how you do business in a small town.

BA Landscaping and Construction is NOT a BBB Accredited Business.

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