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Find a Location

2 Care 4 Medical Limited has 1 locations, listed below.

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    Business Profilefor2 Care 4 Medical Limited

    Medical Equipment

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    2Care4 Medical Limited, in business for over 18 years, is a retail home health care store that provides medical equipment and supplies, sports medicine products, CPAP machines and orthopedic supplies to the client, physician and institution.

    Products & Services

    Free in-depth training for CPAP machines, mobility repairs, ceiling/wall lift installers & rentals.

    Business Details

    Location of This Business
    88 Cornelia Street, West, Unit F, Smiths Falls, ON K7A 5K9
    BBB File Opened:
    26/5/2011
    Years in Business:
    29
    Business Started:
    9/12/1994
    Type of Entity:
    Corporation
    Number of Employees:
    14
    Alternate Business Name
    • 2 Care 4 Medical Ltd.
    Business Management
    • Nancy Mantle, Owner
    • David Mantle, Owner
    • Ms. Allyson Mantle, Web Designer
    Contact Information

    Principal

    • Nancy Mantle, Owner

    Customer Contact

    • Nancy Mantle, Owner
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    14/10/2021

    Complaint Type:
    Billing Issues
    Status:
    Answered
    On August 31 I went to 2care4 ******* ** *** * ****** *** *********** ******* *** *** to purchase a sleep mask. I tried the mask for a few nights and it wasn’t working the way it was supposed to. I read up on the m ask seeing if I could figure out what was wrong with it and tried different options. I tried to take the mask back to the location where it was purchased where I was told I could not return or exchange the mask for a new one. Due to the mask being faulty or just not right for my face, resulted in a bruise on the top of my nose bridge as well as myself and my ******** partner not sleeping well on a constant basis. I have the receipt and invoice and there is nothing on either piece of paper that has a no return policy. The business claims COVID as their return policy which is also not mentioned anywhere on the invoice. ***** *** *** *** ***** ** ** ************************ ** ************* 
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    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Robert G

    1 star

    01/04/2024

    Total thieves! Bought something there for $85. Then out of curiosity I checked another health care company in town and found that they would have charged $28 for the exact same product. Buyer beware and do your homework

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