Reviews

This profile includes reviews for Cubeit Portable Storage's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Cubeit Portable Storage has 16 locations, listed below.

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  Cubeit Portable Storage

  100 Canadian Rd Scarborough, ON M1R 4Z5

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  Cubeit Portable Storage

  6 Napier Crt Utopia, ON L0M 1T0

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  Cubeit Portable Storage

  475 Harwood Ave N Ajax, ON L1Z 1L8

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  Cubeit Portable Storage

  2177 Plains Rd Burlington, ON L7R 3R3

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  Cubeit Portable Storage

  1316 Industrial Rd Cambridge, ON N3H 4W4

Review Details

• Review fromChelsea L

  Date: 27/11/2025

  1 star
  Mould contamination in delivered storage container and lack of resolution.
  On May 23, 2025, Portable Storage British Columbia delivered a storage container to our home that turned out to be contaminated with mould. We first raised this issue on August 2, 2025, via email from both myself and my wife, *******, and followed up on August 16th and September 9th. Despite repeated attempts to resolve the matter, the company has failed to provide a formal response or compensation. Instead, we have received requests for updated payment details, which is unacceptable given the unresolved health and property risks. The contaminated container exposed our belongings for weeks until mould testing confirmed the issue, posing a significant health risk to our family and jeopardizing the integrity of our future home construction in our items were to be introduced. We provided photographic and video evidence, along with inspection reports from professional remediation experts. We have not used the container since removing our items due to contamination upon discovery. We requested a full accounting of all payments processed since August 2, 2025, reimbursement of any fees charged from that date forward, and compensation for professional remediation of the container and non-porous contents, as well as replacement costs for porous items that could not be safely cleaned. We expected a prompt and professional reply or resolution to the matter. This situation has caused undue stress, financial burden, and disruption to our household, and we believe good business practice requires immediate resolution. I would NEVER recommend this company for use.

• Review fromDesiree E

  Date: 22/10/2025

  1 star
  When booking cube, was not told entire costs. They didn’t even schedule a pick up when it was booked two months ahead with cube at my property . The billing ** ********** ******** * They try taking payments out whenever they feel like it ! You cannot change the payment date. I get paid end of the month which is also when cube was picked up. But they try to take payments off my credit card up to 10 days before the end of the month. **** ******* *** **** ******* *** **** ** **** **** ***** **** ***** * I do not and would not recommend this company ! *** ***** With 3 month without payment they sell off your stuff! * ****** *** **** *** **** *** ** ***** ***** ******* ** ***** ******* ******** ***

• Review fromJason S

  Date: 23/11/2024

  1 star
  ***** **** ******* **. They charged my credit card before delivery (after explicitly stating they won’t) and then sent me a confirmation email that wasn’t what I agreed to. I cancelled their service before delivery and still haven’t received a refund.
  Four days later, mysterious charges started popping up on my credit card, it’s a new card and they are the first people to get the number. ** ** ***** ** **** ********* *** **** ** ***** ** ****** ****. Now I need to deal with the hassle of cancelling cards and getting refunds. Not happy about this.

• Review fromLindsay W

  Date: 12/11/2024

  1 star
  My experience has been highly frustrating due to several recurring issues **** * **** ********* ** ***** ** **** **********  Firstly, there is a constant issue with charges being incorrectly applied, specifically with regard to delivery fees. Despite my storage unit being on-site, I have been charged as though it requires delivery. Furthermore, it appears that Cubeit does not actually manage a dedicated storage yard, but rather rents space from ****** Storage. This arrangement has limited my access to my unit, preventing me from accessing my belongings at my convenience, which is incredibly frustrating.
  Additionally, the quotes provided to me have been inconsistent and frequently change. I am constantly bombarded with emails providing differing quotes, making it impossible to budget accordingly. On top of this, invoices are frequently incorrect, and even when paid in full, a balance is often carried forward, accumulating unnecessary weekly interest. **** ******** ***** ************** *** ******* ** ************* Representatives do not answer calls or respond to emails unless they are pursuing payment. When I have managed to speak to someone, I have faced **** treatment, including instances where I was hung up on and told to “speak to another representative” if my pronouns mattered to me. The continued misgendering and dismissive attitude, including repeated, unwanted references as “ma’am,” have only added to the frustration.
  The combination of incorrect billing, unresponsive service, and ************** behavior has left me extremely disappointed. I would appreciate a swift resolution to the ongoing billing errors, an assurance that I will not be charged unjustified fees, and a commitment to treating customers with the respect and professionalism they deserve.

• Review fromRebecca J

  Date: 29/01/2024

  2 stars
  Excellent phone service but they sold my info to moving companies and I received multiple ads in the mail. A deal and trust breaker.

• Review fromNicole L

  Date: 28/11/2023

  1 star
  ***** ******* ******* * *** ** ** ********* ******* ************ *** *** * **** ***** ** **** I paid almost $300 for 4 weeks of rent upfront & to have the pod delivered than I paid on Oct 5 /2023, $199 do have it picked up and stored in their storage yard, than I had paid another $209 for a month of "rent" it's now November 28th/2023 and I received and email saying my locks will be cut and they don't accept partial payment? And I owe $730 bucks like whoa... All the payments have gone through! I have bank statements! And emails stating from their company that payment was received.... Now I'm being told I owe and I'm not allowed to access my stuff? *** * **** ** *** *** ***** ******* *** * ******* ****

• Review fromShawn B

  Date: 24/04/2023

  1 star
  Worst company ever. Their claims department for damages was a nightmare! ***** *** **** ********