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          Find a Location

          Cana-Air Cooling and Heating Ltd has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileCana-Air Cooling and Heating Ltd

            Heating and Air Conditioning
            Multi Location Business
            BBB accredited business

            Contact Information

            25 - 589 Middlefield Rd

            Scarborough, ON M1V 4Y6

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            Email this Business
            (416) 298-3788

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            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 26/11/2010

            Years in Business: 15

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Business Details

            This is a multi-location business.

            Find a Location

            Cana-Air Cooling and Heating Ltd has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              25 - 589 Middlefield Rd, Scarborough, ON M1V 4Y6
              Email this Business
              BBB File Opened:
              5/4/2010
              Years in Business:
              15
              Business Started:
              11/5/2009
              Accredited Since:
              26/11/2010
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of 000151165 for this business, issued by Technical Standards and Safety Authority

              These agencies may include:

              Technical Standards and Safety Authority

              345 Carlingview Dr

              Etobicoke ON M9W 6

              877-6828772

              https://tssa.org

              Alternate Business Name
              • Cana-Air Cooling and Heating Inc.
              Contact Information

              Principal

              • Mr. Pei Ming Qui, President

              Customer Contact

              • Mr. Pei Ming Qui, President
              Additional Contact Information

              Fax Numbers

              • (416) 298-3786
                Primary Fax
              • (855) 226-2247
                Other Fax

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/11/2023

              Complaint Type:
              Sales and Advertising Issues
              Status:
              Answered
              I met with one of the sales or manager Joe where he said we will install the heat pump for us. Joe came to my house and did a first inspection to see what item is required and said no problem they can help me install the heat pump. First we need to complete an audit and he will send someone to install the heat pump. Both my audit and date of installation was on November 6th 2023. The audit was completed smoothly. Joe team was to arrive between 2-4 and they arrived just past 4pm. After four hours of work, they advised us that they do not have all the parts to finish the job. Joe did not provide them with a control device (i forgot the name but it was something ****). They do not know when this device will come back in stock. I believe this is deceptive practice, they locked down the customer(me) and promised they will finish the installation but in reality they didn't have all the parts. As of this moment my furnace still works however i was using the ****** **** device but they gave me a different thermostat because the technician doesn't know how to code the heater back to ****.(*** ******). i could of went to a different company if they told me they didn't have all the parts or even schedule a later date of installation but they didn't do that. **** *** ** *** ** ****** ********
              Read More

              Customer Reviews

              2 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Most Recent Customer Review

              Rex C

              12/05/2024

              This company unfairly charge customers. It frustrated us a lot.

              Cana-Air Cooling and Heating Ltd Response

              16/05/2024

              we are sorry to hear about that, but we made an agreement when you signed the water heater rental contract, if you are not satisfied with the buyout price, you can keep renting the water heater, thank you for your understanding if you have any enquiry, please reach out to us via ****@*******.ca, thank you
              Read 1 More Customer Review

              Local BBB

              BBB Serving Central Ontario

              More Info on Local BBB

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              BBB reports on known marketplace practices.

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