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Find a Location

Bright Wood Kitchen & Flooring has 1 locations, listed below.

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    Business ProfileforBright Wood Kitchen & Flooring

    Cabinets

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    B - 370 Tapscott Rd, Scarborough, ON M1B 3C4
    BBB File Opened:
    15/7/2016
    Alternate Business Name
    • Bright Wood Custom Kitchen & Vanities
    Additional Contact Information

    Fax Numbers

    • (416) 291-2844
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    30/03/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I paid $10,300.00 for all new kitchen cabinets including laminated counter top with installation. It has been 3 months since they finished the kitchen installation. It is more than a month the "L" shape laminated counter top, which has one joint, is "opened up". I have called 30 times or so about the damaged counter top. The owners of the business Sam and Jana are not answering my calls, one time Sam has said that "I am not responsible for the counter top, because someone else made this for us", Sam acknowledge the fault of the counter top but refused to fix or replace it. I asked and showed this damaged counter top to two different kitchen cabinet makers, they told me that counter top has manufacturals fault, the "L" shape laminated was NOT GLUED at all before installation, they just put screws only. This is why the joint is opened up and water is going between the joint section. We paid in full to The owners Sam and Jana, we did not know where and to whom they have bought from this faulted laminated counter top. ************************************************************************************************************************************************************************. Kindly please help me by looking those facts and reasons. This counter top can not be fix once is installed, it has to be replaced. Thank you very much for your time and prompt action to my legitimate complaint.

    Customer Reviews

    0 Customer Reviews

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