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Find a Location

Sarnia Asphalt Inc has 1 locations, listed below.

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    Business ProfileforSarnia Asphalt Inc

    Asphalt

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1314 Plank road, Sarnia, ON N7T 7A6
    BBB File Opened:
    10/3/2021
    Years in Business:
    29
    Business Started:
    13/6/1995
    Type of Entity:
    Corporation
    Business Management
    • Mr. Mitchell Burton, President
    Contact Information

    Principal

    • Mr. Mitchell Burton, President

    Customer Contact

    • Mr. Mitchell Burton, President

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    19/07/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I had my driveway asphalted on june 9 2021 & there was a 1 year warranty given. while shoveling the driveway i noticed pieces of the driveway had broken apart. I contacted sarnia asphalt Friday april 29 2022 & told the owner ******** ****** what had taken place over the winter. He asked for pictures which i sent him. his reply was ok patch it up & seal whole driveway for you. Sound good. I asked if it was under the warranty & he said yes but he said it would be about 2 weeks. I never got a phone call text or email from him. He stopped by the house because he did a job for my neighbour in june 2022 & said to contact him in august.. August 4 2022sent him a message about the repair said he did noy have a exact date. Tuesday Sept. 20 2022 sent a message about the repair never heard back from him. Sent a message Tuesday may 23 2023 he said give me a day or 2 I have not heard from him. Sent another message Thursday july 13 2023 i have not heard from him. I did every thing in text message in case he was not going to do the work he promised & i have a record of all messages on my phone. If he will not do the work i would like my money back

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Shirley and Ronald K

    1 star

    15/02/2024

    we have tried to contact the owner /operator Mitchel B***** about urgent repairs needed to the job at our home-- there is a problem around one basement window where the asphalt was not leveled properly and when there is a heavy rain we have water draining through that window and into the basement which is going to cause a build up of mold behind the wall covering-this has been brought to his attention and he said he would deal with it but he does not even answer my calls anymore -also the driveway towards the garage fluids at the same time-- he is aware of this as well

    Local BBB

    BBB Serving Western Ontario

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