Business ProfileforEZ-RIDES

August 17,2022 I started speaking with EZ-RIDES via Facebook August 27th,2022 We had the Gio Electric Golf Enclosed Mobility Scooter in our position. right at first we noticed some minor dents etc that we reported to our sales rep at the time via text messages, and the "A/C/ Heater" that was originally advertised having, )(and the main reason for us purchasing the unit) didn't seem to work, its just a fan, no heat no cold air just wind of whatever temperature the weather is! we mentioned it but it was ignored! September 03,2022 the unit broke down! its been in and out of the shop about 6 times since then, as well as a lot of down time for needing a tire and rim that wasn't ordered when asked and delayed many times! it has been sitting more then its been drivable! I put all my savings into this unit so that I could get back and forth to work, get groceries etc. and save money on transit that is unreliable, and cabs that are time consuming and expensive, we are also low income and disabled we need this unit to work and we are treated so unprofessional we don't even want the unit anymore! its to be fixed fully on the 10th of April however I feel that the heater/A/C will still just be a fan! the unit is advertised as all 4 Canadian seasons, yet its not! I have voice recordings of most of the conversations between the store owner and us, as well as emails etc other people need to know what they are buying! its not worth the money or the frustrations! They care more about their Google reviews then getting what is needed for their customers, I even believe there was some blackmale involved over the reviews! We've has also been blocked from all social medias related to the Store itself and our calls are forwarded to the store owner as all the reps etc keep telling us incorrect information and the owner has stopped that from happening! like I said its a lot!