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Business Profile

Management Consultant

BNB Mastery Program

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Management Consultant.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:07/06/2022

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    May 23, 2022 $2,634.23 (1 of 6 payments) They offer an online mentorship program. They don't let me see what I'm purchasing until I sign up for the course. This was a high pressure sales call, telling me they won't work with me if I don't sign up while I'm on the call and that I need to hurry because he has another meeting to be at. But not to worry because if this course isn't for me, they'll refund my money in full once I've had a chance to look at it. He told me the agreement I was signing was only saying that I would not sue them. He said nothing of "no refund" in the agreement. After signing up on this trial, I looked at what the course offered and wrote them the next day, asking for my refund, as this isn't what I'm looking for and I won't benefit from it. We had a call a week later and Riley told me that he won't refund my money as he believes I will benefit from the course. He did not inform me that the promised refund was solely based off his discretion. He plans to bill me the full $15,800cad over the next 6 months. I asked for a copy of the recorded zoom call, but he cannot find it. I believe this is very dishonest. I have been lied to and cheated.

    Business Response

    Date: 18/06/2022

    This complaint is linked to the wrong company and furthermore, I have reached out to ****** to ensure that he was taken care of and his issue is now resolved. I would ask that this compaint be removed from my business profile given that ****** has no dealings with BNB Mastery Program.

BNB Mastery Program is NOT a BBB Accredited Business.

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