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Business Profile

Online Retailer

Perfect Corset

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

Customer Review Ratings

1/5 stars

Average of 9 Customer Reviews

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Review Details

  • Review fromRebecca H

    Date: 15/07/2025

    1 star
    I have not received my package nor have I heard back from the emails Ive sent V along about it.
  • Review fromTatiana R

    Date: 09/07/2025

    1 star
    Ordered ****** corset and the one with rhinestones. By the day 41 I still haven't received any emails that the shipment was sent. I wrote the customer support with the request to cancel my order. Based on the law, if shipment isn't done within 30 days it considers a breach of the contract and the customer has the right to request cancellation with the full refund. I wasn't in the ** by that time already and wasn't able to receive the parcel, that's why I requested the cancellation. However, several hours after my request was received by the company the shipment was sent as well. The shipment was sent 42 days!!!!!! after the order was placed and at the time when I wasn't able to receive the parcel. Nevertheless the company refused to process the refund, even though by the law they're IN THE BREACH OF THE CONTRACT! They simply don't care and told me that now it's my problem. I can't send the parcel back, because I'm not in the ** and they simply don't care.The most horrible service I've ever received in my entire life. WILL NOT RECOMMEND THIS COMPANY TO ANYONE, EVER!!!!! and will leave the most horrible reviews everywhere I possible can. If you still decide to order from them be prepared to wait for up to two month until you receive your order, and if anything goes wrong be prepared that customer service will treat you the same way they treated me. Worst experience ever!
  • Review fromVeronica G

    Date: 06/11/2024

    1 star
    **** business. Cheaply made in ***** warehouse, lack of response and refund / return scamming operation, completely shady operation. Absolutely terrible. Tried avoiding providing me with a refund as promised by online policy. Not manufactured in the **** (as the name suggests), but in a China warehouse on a road corner. Strongly tried to hide this from me after I requested a return address for a refund numerous times, instead tried offering more discounts and deals (I assume to push out the 2-week return policy so they could deny me a refund). This was coupled with lack of response to many of my emails. Eventually gave me the address and advised I would have to return to *****, instructed me to lie on customs declaration about the value of goods (a federal offence), then refused to accept the customs delivery, meaning the item racked up delayed customs fees (sat in customs for 1 month). They then made me pay these fees in order to get my refund. Also refused to tell me their business number despite numerous requests. Products are low quality, corset 'ties' are literally string I would buy from a supermarket. You would be better off buying corset for $8.53 on **** (they likely come from the same place and would save you the exorbitant $200+ cost). Would recommend avoiding this business at all costs - they are certainly not the sophisticated ****-based apparel line they appear to be on Instagram. Shady scam business.
  • Review fromSarah B

    Date: 02/05/2024

    1 star
    It has been 19 days since I ordered my garments, and I have heard nothing from them. I feel like they stole $100 from me and are a scam. This company is horrible. DO NOT ORDER FROM THEM
  • Review fromJanet O

    Date: 04/02/2024

    1 star
    Terrible quality the material is so cheap. The corset is not sturdy and the fit is not what's written online. I would size up. The ribbons used for tying is the worst material and does not lace up pretty and gets tangled easily because it's so small. Their customer service is very slow on purpose so you miss their window for exchange and returns. There are more better quality corsets online for a fraction of the price. Will never purchase from this cheap quality website ever again.
  • Review fromGabriella M

    Date: 16/11/2023

    1 star
    The business does not state that that items are out of stock and let's you place an order. While placing an order, it automatically adds another item without your agreement. October 26, nine days after placing the order it still hasn't shipped. When I reached out to them was told it is out of stock. So I wait. On November 15, I reach out again. This time I am given a bogus tracking number and asked to be patient. I am willing to wait, but they need to disclose to customers about item availability, item origin and estimated wait times. You want my money then be honest.
  • Review fromDinorah S

    Date: 17/10/2023

    1 star
    Dont order from this business!! I accidentally ordered the wrong size and **** who is very rude pretty much said its my fault, so no exchange or refund will be made
  • Review fromRyann P

    Date: 30/08/2023

    1 star
    Gave this company a try, and it cost me about $120. It was a simple matter of the garment not fitting (way to short for my torso). They are not doing good business. It was suggested that i just try to sell it on my own even though i was well within their ridiculously short 14day return window (for an online company).Unfortunately, since the products you purchased belong to corsets ,and the corsets are the close-fitting special products used in our body shapers,Once corset is tried on, it always leaves a strong perfume smell on the returned products, which directly affects the secondary sales,we are unable to accept returns or provide refunds but we are happy offer an exchange process.Our exchange process is very simple, you only need to pay a exchange processing fee for one product, we can resend you the product you want to replace, and look forward to your use of the exchange process Return policy Online purchases (Final sale items and gifts excluded) made through perfect corset are valid for exchange or refund within 14 days from the date you've received all your item(s). Items must be unworn, unwashed and unaltered, come with all original tags and their original packaging. The original shipping cost and the insurance (if any) are non-refundable.Original shipping charges and Route Package Protection are non-refundable. You are responsible for all return shipping charges. We are not responsible for lost or stolen return packages - please send using a tracked shipping method.1,All the corsetes and dresses are over 30% Off (30% Off Included ) are final sale, we don't provide refund on any order with discount more than 30% Off (30% Off Included ) Feel free to contact us for a exchange the size not fits you. we do accpet exchange request. 2, Restocking fee of 15% is subject to apply for returns made back to the original payment. Restocking fee does not apply to returns made for store credit.
  • Review fromDani B

    Date: 13/04/2023

    1 star
    One of the worst shopping experiences I've had. I bought a corset. It didn't fit the way I wanted it to. Followed the return instructions. I had to bug them for updates for over 6 months! They refunded me the amount less than what I paid. AND I had paid the return postage of $33. What I believe they did was deduct the postage from the original cost which is wrong. They didn't pay the postage, I did. This company is scamming people out of this process, in my opinion. Don't waste your time or money.

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