Reviews

Review Details

• Review fromAaron B

  Date: 04/04/2025

  1 star
  We agreed on a price. Once the move was finished, they tried to scam and overcharge because we had "bulky" items. We had nothing any normal household would not have had. Extremely dishonest group. Sounds like a deal on the phone, but be prepared to get overcharged once the delivery is complete.

• Review fromHadassah S

  Date: 22/01/2024

  1 star
  Very dishonest fraudsters. Cruel, unscrupulous and racist. They agreed to do my move within the budget that I told them I can only afford . Took my deposit and charged me on top of the deposit . ******** and intimidated me in my unit in the presence of my child and neighbors whiles trying to rob me. The charged me a price that was nowhere on the contract the sent me and refused to release all my items until unless I go ahead with the robbery. I called the cops but they asked me to.make an online report because I had already paid them because of the way they were behaving in the presence of my daughter it was very threatening! they had already left released my items and left the unit by the time i paid them and spoke to the cops so I was adviced by the cops to take them to court. These fraudsters Even Tried to lie to me that they didn't recieve my transfer with hopes of getting me to send them double the amount when they had already charged me on top of my deposit . They do not listen to anything you say to them on the phone they just focus on how they can twist words up on the contract to rob you. I leave people like this in the hands of God. ****** was the mastermind behind this robbery he set up the entire transaction because it happened before and he promised me that this time he will make sure he kept his word and not overcharge me because the first time was a mistake he was so convincing and even triedms to.use a seductive voice on the phone i guess its all part of a ******* game. But what he did this time was worst than the first. I feel so stupid for trusting this rogue a second time. These people left me in tears and walked out of my unit like some real hooligans! Clearly they have no respect for women in my situation.

• Review fromCindy M.

  Date: 14/11/2023

  1 star
  These people are nothing but Thiefs!!! Took my deposit and when I caught the driver going through my stuff and confronted him. Oh then it was unload my stuff cause I was harassing them!! Honestly Im not sure why I didnt call the police. Someone needs to go after this scam of a so called company. As they are constantly ripping people off. And I was told my deposit was denied cause I harassed the driver. I guess I shouldve just let him take whatever he wanted!!! The most disgusting s*** show I have ever dealt with. Not to mention ******* to find another mover while new people would like to get into their house.

• Review fromTammy R

  Date: 21/09/2023

  5 stars
  They were amazing i would get them to do the job again. Very thoughtful and helpful. Great group of men. We got them to move our store. Fast and efficient

• Review fromS V

  Date: 25/08/2023

  1 star
  ZERO STARS. DO NOT EVER USE GETMOVERS.CA. THEY WILL RUIN YOUR PEACE OF MIND, RUIN YOUR FURNITURE, LOOT MONEY AND PROVIDE POOREST SERVICE.I USED THEIR SERVICE IN JULY 2023 FROM *********** TO ********* IN ******* AND THE EXPERIENCE WAS A NIGHTMARE.This is very disappointing experience even after paying so much of our hard earned money. On phone calls while booking and also at confirming one day before, you mentioned twice that you will take care of the items and wrap them with care. But in reality it did not happen. Everything was carelessly and roughly handled.After making multiple calls all this they asked to raise a claim and after I submitted the claim with photographs all damages worth more than $3000, they rejected it saying you already signed a form. I signed that form for payment before 45 mins of completion of unloading as per their terms before booking. Now they are showing this form and saying claim is rejected.I could not post full review here as BBB limits to only ************************************************* itself more than that to write. So see the full review that posted in other reuview sites that allowed me to post more words.**************************************************************** *********************************************************************************************************************************************************(direct)

• Review fromSam S

  Date: 09/08/2023

  1 star
  I don't usually write a bad review for a company but hiring Get Movers was a terrible experience for us and I feel the need to warn others. When the moving truck arrived with a name on it that we didn't recognize, it became clear that they subcontract - so there is unpredictability there and you don't know the quality of the movers you're going to get.The movers took items to our storage area off site and at that site they pressured us into paying before they finished the job. When we got home from the storage unit we found gouges in our wall, scratches all over our basement floor and extensive damage to our basement door and trim around it.On the same day, we sent an email with photos of the damage, which they completely ignored. After numerous attempts at getting through to them they sent us a claim form which we filled out, and after two weeks they still didn't get back to us to resolve the issue. So again we had to contact them and when they finally responded they said they rejected our claim because we already paid them. They made us pay them when we were off site and couldn't check to see if there was damage at the house. When we told them that, they again ignored us and haven't bothered to reply.It's incredibly frustrating to deal with a company that claims to have great customer service and exceptionally professional staff when in reality they have given us horrible service and damaged our home. The person at Get Movers who we dealt with is *********************, who didn't care at all about us and treated us with contempt.

• Review fromhannah f

  Date: 07/08/2023

  1 star
  Unfortunately this company left me in tears. The cost was double what I had expected. To start, they took my credit card and deposit before I had seen the written policies (he emailed the agreement while we were on the phone but had already taken my cc payment). The policies were close but didn't totally match what the sales person had said on the phone. For example, he has said that they would not charge me for stairs if the stairs were in my unit. He had reviewed the items on my list and said I would probably not be charged for any stairs since there weren't any appliances or antiques being moved. I didn't think much of it because the reviews online seemed great so I assumed all would be well. As it turns out, I was charged for stairs on almost every item. In addition to this, the movers damaged my freshly painted walls. They agreed to knock $100 off for this at least. They also broke my filing cabinet and attempted to fix it, but later I discovered it doesn't glide properly and is inconsistent as to whether or not the drawer will close. I will have to replace it. But the real let down for me was when I learned that Get Movers operates like an ********************* From what I understand, they don't seem to be "*********" movers at all. I felt mislead. My mover said he had his own moving company, and that GetMovers had contracted out his moving company. In other words, they book a moving company in your city for you, and you pay more than their actual rate. In my case, the contractor said I was paying about $40-60 more an hour than if I had I booked him or his moving company directly. It cost me $1200-$1300 to move a 1 bedroom apartment (only my large furniture items, not a single box) 10 blocks. For context my last movers from 2 years before charged me $750 to move entire apartment (including boxes) and about 25 blocks. That was my experience with them. It's only 1 experience but I will not be using them ever again. I hope this information helps someone.

• Review fromAshley R

  Date: 13/06/2023

  1 star
  Terrible company. So much communication up until the point of paying the deposit, then nothing. Added so much stress to our move day. They are not upfront at the fact that they outsource all the vendors (moving, storage) and customer is left to coordinate everything on their own. What was the deposit even for? I never saw that go towards my invoices for each move or storage facility as I had to pay each company separately. Very much a scam The moving company they outsourced has refused to do our move, and Getmovers has a lack of urgency or support to have this corrected. We are in constant fear that our movers will be a no show and we'll be left stranded. Very unprofessional communication methods as well. Would never use or recommend using Getmovers again.

• Review fromScott A

  Date: 03/06/2023

  1 star
  Completely unprofessional and unreliable Booked and paid the deposit.after waiting the hour buffer for them and arrive, no show...called them, got through right away, was told they would call back....waited ..then called back and they wouldn't answer ..tried different numbers with the same avail, had others call on my behalf...same thing...4 hours later they completely blocked me .Different excuses and alternate times to get to me....nothing ....

• Review fromHeather R

  Date: 05/09/2022

  1 star
  Damage to property Movers knew but tried to leave without acknowledging Told us to sent photos with estimate of damage We completed but only one respond Sent approximately 13 emails and multiple calls No respond Not answering my calls or when they do they state Will speak complaints **** and they will get back to us Over 2 months later and nothing Completely ignoring us!! Terrible