Business ProfileforOntario Medical Supply Inc

My father required a hospital bed for his final days of life. We had a two week trial through our LIHN. He died before the end of the trial and the bed was returned shortly after his death on May 31st. We continue to receive invoices from the company despite telling them that the bed was returned. His wife has spoken to the LIHN and company and provided them the confirmation number from when the bed was picked up. She had to do this twice and was told everything was in order. Shortly after that, we received another invoice. I have spoken to the company who told me that they would look into the issue (this is the third time). That was months ago. We just received another invoice and clearly the situation is not resolved. Also, I have never seen an invoice that doesn't list the products and services on it. That to me is a sign of a company that does not have it together as all reputable companies list details on their invoices. Looking through the complaints on here, this is a common occurrence with the company. We will not be paying this invoice as the bed was returned and would like this cleared up in a timely fashion once and for all.