Reviews
This profile includes reviews for Prestige Home Improvement's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 56 Customer Reviews
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Review fromWayne W
Date: 31/07/2025
5 starsWe are very pleased with the service provided by ******. He is very patient when helping with the rebates. We had to have him come back a few times as we had gathered the wrong documents, and it never seemed to bother him. I never thought I would get a heat pump but I'm so glad he convinced us to do it. We really appreciate the help as we are not computer savvy.Prestige Home Improvement has been very responsive, and are always willing to come see us if we have any questions or concerns!Review fromRita M
Date: 30/07/2025
5 starsWe are very pleased with the overall experience with Prestige Home Improvement. ****** has been very diligent in following up with us throughout the process. We are so glad that he was there to help us as we would have most likely given up on our own. ****** promised to be there until we received our rebates and he followed through.When we first heard about the program from Prestige, we thought it was too good to be true, yet the result was even better than expected. The units are extremely quiet, and are able to heat and cool a much larger area than we *********** that we have air-conditioning, its hard to imagine going back!Review fromHelen C
Date: 28/07/2025
5 stars**** was a wealth of information with regards to the system he recommended.He explained everything fully and made us feel comfortable with our decision.*** and **** were extremely professional and clean during the installation.Our house is now completely comfortable.**** came back after the installation to explain the features of the remote.We highly recommend Prestige Home Improvement for any comfort needs.
Prestige Home Improvement
Date: 29/07/2025
Thank you for sharing your experience! Were thrilled to hear that you felt informed, supported, and confident throughout the entire process. At Prestige Home Improvement, were committed to providing knowledgeable advice, professional installations, and continued support even after the job is done. Were so glad your home is now fully comfortable, and we truly appreciate your recommendationReview fromMarilyn R
Date: 25/07/2025
5 stars****** was an excellent advisor, he showed me my options and helped me make an informed decision.The install team was friendly and did great work. They even taught me things about heat pumps that the previous company never mentioned.I am very impressed with how quiet the heat pumps are, I barely even notice them.Prestige Home Improvement has been great all around. They make big promises and follow through on every single one. If you want a company that knows rebates inside and out, these are your guys!Prestige Home Improvement
Date: 29/07/2025
Thank you for the fantastic review! We're so glad to hear that your experience with Prestige Home Improvement was informative, smooth, and exceeded expectations. Helping homeowners make confident decisions and ensuring every detail is coveredfrom rebates to system performanceis exactly what we aim for. We're thrilled you're enjoying the quiet comfort of your new heat pumps and truly appreciate your trust and recommendation!Review fromCatherine M
Date: 24/07/2025
5 starsThe whole process was extremely easy and smooth. From the start when I met my comfort advisor ******, everything was explained clearly and he followed-up with me multiple times. ****** made the overwhelming rebate process extremely simple.The installers were professional and efficient. They were very respectful of every member of the household.I recommend Prestige Home Improvement if you are looking for a peace of mind experience.Prestige Home Improvement
Date: 29/07/2025
Thank you for your kind words! We're so glad to hear that the entire experience was smooth and stress-free. At Prestige Home Improvement, we pride ourselves on clear communication, respectful service, and making even complex processes like rebates easy to navigate. We truly appreciate your recommendation and are grateful for your trust!Review fromDouglas A
Date: 08/07/2025
5 stars****** was extremely helpful in guiding us through the complex process of getting rebates. He explained everything very clearly and even came back to explain everything to my wife as well. ****** has remained in close contact with us from the day we met him to the day we got our rebates.The installers were very professional and friendly, and walked us through how to use the heat pumps.The Tosot heat pumps we got installed is reliable and work extremely efficiently.Prestige makes sure the process goes smoothly, and is with you every step, even after the install!Prestige Home Improvement
Date: 23/07/2025
Thank you for sharing your experience! We're so pleased to hear that everythingfrom navigating the rebate process to installationwas handled with care and clarity. At Prestige Home Improvement, were committed to staying connected with our customers every step of the way and ensuring the final result delivers comfort, efficiency, and peace of mind. We're glad to hear you're happy with your Tosot heat pumps and truly appreciate your trust in our team!Review fromBobby O
Date: 05/07/2025
5 starsWe are very pleased with the service provided by Prestige Home Improvement. ****** was extremely helpful and made the complexity of getting rebates simple, he guided us through the whole process.***** and his install team were friendly, informative, and very professional. The work was completed efficiently and effectively.If you have ever thought about getting a heat pump, Prestige Home Improvement is your best bet.Prestige Home Improvement
Date: 23/07/2025
Thank you for the fantastic review! We're so glad to hear that your experience with Prestige Home Improvement was smooth and stress-free. From simplifying the rebate process to delivering a clean and efficient installation, our goal is to make every step easy and rewarding. We truly appreciate your recommendation and are happy to have earned your trust!Review fromSandra G
Date: 27/06/2025
5 stars****** was really well informed and help clear the confusion about rebates. His HVAC knowledge was extensive and he patiently answered all of our questions with a smile!Prestige Home Improvement
Date: 28/06/2025
Thank you for your feedback! We're happy to hear that ****** was able to clear up the confusion around rebates and provide helpful, knowledgeable guidance throughout your experience. At Prestige Home Improvement, we value clear communication and making sure our customers feel informed and confident. We appreciate your trust in us!Review fromTed F
Date: 19/06/2025
5 starsWe had a heat pump installed in our house with Prestige Home Improvements. **** was very knowledgeable and patient with answering all of our questions, he took his time going over every detail to help us understand the entire process, I would highly recommend **** at Prestige for anybody looking at upgrading to a heat pump. The technicians were extremely professional, cleaning up everything, making sure the house stayed as clean as it was before they arrived.Prestige Home Improvement
Date: 23/06/2025
Thank you for the wonderful feedback! We're glad to hear your experience with Prestige Home Improvement was informative, professional, and smooth from start to finish. It's great to know that all your questions were answered and that our team left your home just as clean as they found it. We truly appreciate your recommendation and are happy to have earned your trust!Review fromWayne V
Date: 19/06/2025
5 starsOur comfort advisor ****** made the whole process extremely simple for us. He guided us through the rebate process which we would have never known how to complete on our own.****** promised a top notch experienced install team and that is exactly what we got. ***** and his install team were professional, efficient, friendly and left the work space spotless.If rebate accessibility is holding you back from these amazing programs, reach out to Prestige Home Improvement!Prestige Home Improvement
Date: 23/06/2025
Thank you for sharing your experience! Were so glad to hear that the process felt simple and stress-free, and that our team delivered on every promisefrom guiding you through the rebate process to providing a clean, professional installation. At Prestige Home Improvement, were proud to help homeowners access these valuable programs and upgrade their comfort with confidence. We truly appreciate your recommendation!
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