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Business Profile

Heating and Air Conditioning

Prestige Home Improvement

Headquarters

Reviews

This profile includes reviews for Prestige Home Improvement's headquarters and its corporate-owned locations. To view all corporate locations, see

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Prestige Home Improvement has 3 locations, listed below.

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    Customer Review Ratings

    5/5 stars

    Average of 65 Customer Reviews

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    Review Details

    • Review fromEugene M

      Date: 11/09/2025

      5 stars
      The whole experience throughout the process was excellent. The installers knew what they were doing, they installed two units and were finished in six hours. After they completed there work they cleaned up and showed me how everything worked. I was helped with the rebate process by the Prestige representative. He made the experience stress free. I am very satisfied with the service and the quality of the product. **** **
    • Review fromTammy M

      Date: 04/09/2025

      5 stars
      We are very pleased with the service provided by Prestige Home Improvement! ****** stayed in contact through the rebate process which he made very smooth. It can be overwhelming the amount of steps to follow, documents to gather, etc.. If it weren't for ****** I would have given up!The Tosot unit looks great on our wall compared to many heat pumps, and they are extremely quiet.The installer were very friendly and did great work. They left the workspace very clean and even stayed after a long day to show us how to use the remote.I would give 6 stars if I could!!!
    • Review fromDoris F

      Date: 04/09/2025

      5 stars
      ****** has been very helpful with the installation of our heat pumps. We were so please with the work we decided to get a second one!Prestige is quick and efficient. They are always available before and after the install. Their technicians are friendly and professional, and left the work space very clean.The units themselves work efficiently and quietly.We highly recommend Prestige Home Improvement!
    • Review fromKen B

      Date: 22/08/2025

      5 stars
      ****** explained everything to us very well, and everything happened exactly the way he said it would. The process was completely stress free and they handled everything! They even held my hand through the entire process, and when we had an issue with one of the units, they came back the day I called to fix it!We would highly recommend ****** and Prestige Home Improvement for any heating needs !

      Prestige Home Improvement

      Date: 25/08/2025

      Thank you for taking the time to share your experience! Were so glad everything went exactly as expected and that our team was able to make the process completely stress-free for you. Its also great to hear that any issues were resolved right away, our goal is always to deliver reliable service and peace of mind. We truly appreciate your recommendation and look forward to being here for any future heating and cooling needs!
    • Review fromVernon F

      Date: 21/08/2025

      5 stars
      We had been thinking about heat pumps for a while, but were uncertain about how to get started and how to get rebates. ****** helped us navigate the rebates and made the process extremely simple. He connected us with the right program, and even guided us while filling out the paper work, if it weren't for ****** we would have given up!****** promised a great install team and he was correct! The installers did great work, left the workspace cleaner than it was before, and even showed us how to use the remote.We were pleasantly surprised how quiet the heat pumps are, and how far the heat spreads!

      Prestige Home Improvement

      Date: 25/08/2025

      Thank you for sharing your thoughtful feedback! Were so glad our team was able to make the rebate process simple and stress-free for you, and that the installation exceeded your expectations. Its great to hear youre already enjoying how quiet and effective your new heat pumps are. We appreciate your trust in Prestige Home Improvement and are always here if you need support down the road!
    • Review fromScott C

      Date: 19/08/2025

      5 stars
      Install with Prestige was quick and all the guys were very courteous. They took the time to help explain the thermostat and the rest of the system! Super happy with **** and the rest of the team! Highly recommended!!

      Prestige Home Improvement

      Date: 25/08/2025

      Thank you for your feedback! Were glad to hear your installation was quick and that the team took the time to walk you through the system. At Prestige Home Improvement, we believe in not only providing quality installations but also ensuring our customers feel confident using their new equipment. We truly appreciate your recommendation!

      Prestige Home Improvement

      Date: 25/08/2025

      Thank you for your feedback! Were glad to hear your installation was quick and that the team took the time to walk you through the system. At Prestige Home Improvement, we believe in not only providing quality installations but also ensuring our customers feel confident using their new equipment. We truly appreciate your recommendation!
    • Review fromMitchel R

      Date: 18/08/2025

      5 stars
      Excellent experience dealing with *** and Prestige Home Improvement. Install was super professiknal and smooth.Highly appreciated and recommended!

      Prestige Home Improvement

      Date: 19/08/2025

      Thank you so much for your kind words! Were thrilled to hear that *** and our install team made the process smooth and professional for you. Your recommendation means the world to us, and were so glad youre enjoying your new system. If you ever need anything, our team is always here to help!
    • Review fromRonald G

      Date: 17/08/2025

      5 stars
      We had been considering heat pumps for awhile and after meeting our advisor **** he was able to assist us in making it happen. He made the whole application and rebate process much easier, we likely would not have done it on our own! The technicians did an excellent job as well and made sure to keep everything with the install clean and tidy looking.

      Prestige Home Improvement

      Date: 19/08/2025

      Thank you so much for sharing your experience! Were thrilled to hear that *** was able to make the rebate process easy and stress-free for you. it can definitely feel overwhelming without guidance. Well be sure to pass along your kind words to him and to our installation team, who always take pride in keeping every home clean and comfortable during installs. We truly appreciate your trust in us and are so glad youre enjoying your new heat pumps!
    • Review fromMary H

      Date: 07/08/2025

      5 stars
      We have been very happy with the work done by prestige, from the installers to our advisor *** who helped us through the rebate process. This process was much easier with him guiding us through the program. He did exactly what he said he was going to do which is great in my books!

      Prestige Home Improvement

      Date: 08/08/2025

      Were so pleased to hear you had a great experience with Prestige Home Improvement. Our team is committed to making the rebate process as smooth and straightforward as possible, and were glad everything went exactly as promised. Thank you for your trust and kind words!
    • Review fromWayne W

      Date: 31/07/2025

      5 stars
      We are very pleased with the service provided by ******. He is very patient when helping with the rebates. We had to have him come back a few times as we had gathered the wrong documents, and it never seemed to bother him. I never thought I would get a heat pump but I'm so glad he convinced us to do it. We really appreciate the help as we are not computer savvy.Prestige Home Improvement has been very responsive, and are always willing to come see us if we have any questions or concerns!

      Prestige Home Improvement

      Date: 06/08/2025

      Thank you for sharing your experience! We're happy to hear that the process was made easy and stress-free. At Prestige Home Improvement, were committed to supporting homeowners every step of the way no matter their level of comfort with technology. We're so glad you made the decision to move forward with a heat pump and that you're enjoying the results. We truly appreciate your trust and kind words!

      Prestige Home Improvement

      Date: 06/08/2025

      Thank you for sharing your experience! We're happy to hear that the process was made easy and stress-free. At Prestige Home Improvement, were committed to supporting homeowners every step of the way no matter their level of comfort with technology. We're so glad you made the decision to move forward with a heat pump and that you're enjoying the results. We truly appreciate your trust and kind words!

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