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Business Profile

Heating and Air Conditioning

Francis Plumbing Heating & Cooling

About

About This Business

Francis Plumbing Heating & Cooling provides HVAC and plumbing services, including installation, repair, and maintenance of heating, cooling, and water systems. The company assists clients with system upgrades, emergency repairs, and energy-efficient equipment options for residential and commercial properties. Francis Plumbing Heating & Cooling is a family-owned business. The stated geographical service area includes Ottawa and surrounding communities, including Nepean, Barrhaven, Kanata, Orleans, Gloucester, Vanier, Manotick, and Stittsville.

BBB Accredited Since: 4/10/2007

Years in Business: 93

Products and Services

Francis Plumbing Heating & Cooling offers the following products and services:

  • Heating and Cooling Systems: Installs and services furnaces, air conditioners, heat pumps, and boilers for year-round indoor climate control.
  • Plumbing Services: Provides plumbing repairs and installations, including faucets, toilets, sump pumps, and backwater valves.
  • Water Heaters: Supplies and installs tank and tankless water heaters powered by gas, propane, or electricity.
  • Emergency Services: Offers after-hours HVAC and plumbing services for urgent issues.
  • Indoor Air Systems: Installs heat recovery ventilators (HRVs) and other air quality systems.

Photos and Videos

  • image description not provided by submitter

Business Details

BBB File Opened:
1/4/1996
Business Started:
1/1/1933
Date of New Ownership:
12/12/2022
Business Incorporated:
1/1/1993
Type of Entity:
Corporation
Alternate Names:
Francis Plumbing & Heating
D. R. Francis Plumbing Ltd.
Business Management:
George Boszormeny, Owner
Number of Employees:
30

Additional Contact Information

Customer Contacts
George Boszormeny, Owner
Martha Sloan, Marketing Manager
Khyle Taylor, Director of Operations
Don Byers, General Manager
Additional Email Addresses
Primary: Email this Business
Social Media
Facebook

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

Refund and Exchange Policy
Plumbing, heating and AC service is guaranteed for twelve months. New installations are guaranteed a minimum of one year (extended warranties available).
Other Resources
Ontario Ministry of Training, Colleges and Universities
900 Bay Street, Mowat Block, 3rd Floor
Toronto ON M7A 1
Phone Number: (888) 562-4769
http://www.tcu.gov.on.ca
Skilled Trades of Ontario
PO Box 2354 RPO SQ1 Shoppers
Mississauga ON L5B 3C8
Phone Number: 647-847-3000
https://www.skilledtradesontario.ca/
[email protected]

Latest Reviews

  • S. J

    "Very satisfied (so far) with the purchase and installation of a new Tempstar furnace through this company. The salesperson, REMOVED, was friendly, professional and always available to answer questions." ... Read full review

  • Robert T

    "Horrible experience dealing with Francis Plumbing and Heating. The sales team is arrogant, management is useless, you get the run around whenever you call, they only care about getting your money and mistreat their customers." ... Read full review

  • Katie M

    "Excellent experience with Francis Heating and Cooling. Our REMOVEDunit malfunctioned during a heat wave (of course) and Francis Heating and Cooling responded immediately to our call." ... Read full review

View all Reviews

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.