Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

About

About This Business

The Granite Importer imports stone slabs of Granite, Quartz, Marble, etc; to do CUSTOM FABRICATION of kitchen countertops, vanity tops, bath and fireplace surrounds. The Granite Importer's showroom is located at 1886 Merivale Rd (Ottawa) and their stone processing center at 50 Slack Rd.

Products and Services

The Granite Importer are CUSTOM fabricators of mainly kitchen countertops, vanity tops, bath and fireplace surrounds, etc; using high quality stone slabs. They also sell sinks and faucets, and sell and install tiles and backsplashes. They also do interlock work.

Business Details

BBB File Opened:
27/11/2015
Business Started:
11/10/2012
Type of Entity:
Corporation
Business Management:
Mr. Roldan Guerrero, President/Owner
Mr. Dhiego Lopes, Director of Operations

Additional Contact Information

Principal Contacts
Mr. Roldan Guerrero, President/Owner
Mr. Dhiego Lopes, Director of Operations
Customer Contacts
Mr. Dhiego Lopes, Director of Operations
Additional Email Addresses
Complaint: Email this Business
Inquiry: Email this Business

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB records show a license number of 819070988 for this business, issued by Canada Revenue Agency

Canada Revenue Agency

875 Heron Road, Ottawa Technology Centre

Ottawa ON K1A 1

BBB records show a license number of 845801539 for this business, issued by Canada Revenue Agency

Canada Revenue Agency

875 Heron Road, Ottawa Technology Centre

Ottawa ON K1A 1

BBB records show a license number of 9134492 for this business, issued by Industry Canada

Industry Canada

235 Queen Street, 5th floor, West Tower

Ottawa ON K1A 0

BBB records show a license number of 8225672 for this business, issued by Industry Canada

Industry Canada

235 Queen Street, 5th floor, West Tower

Ottawa ON K1A 0

Additional Information

Refund and Exchange Policy
Natural stones (granite, marble, quartzite, etc) sometimes have veins and fissures, which can lead to cracks during the production process. The Granite Importer use ONLY A Class stone slabs, and guarantee the quality of their work and service. The Granite Importer only install pieces which have been approved by their quality control department. If the stone is not abused (mechanical strength), it can last for more than 50 years...

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.