We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Passports and Visas

Passport Help Services INC
BBB accredited business seal
BBB Accredited BusinessA Rated by BBB

Reviews

Customer Review Ratings

4.6

Average of 10 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Joy P

    Date: 04/11/2024

    If you want to apply for Canadian Citizenship or get a Canadian Passport, do not do it on your own.Canadian Passport Help knows what forms to use. They review the applications to make sure they are complete and accurate. It is totally worth it. I could never have done this on my own.Wonderful customer service! I highly recommend using this company!!!

  • Richard S

    Date: 22/07/2023

    I can't say enough by way of positive comments. While my situation was uncomplicated, ***** was helpful, thorough, and clear as a "mid-wife" all the way through. COVID delayed the process but ultimately I received my Certificate of Citizenship, and -- just this week -- my passport. Thank you.

  • Dana H

    Date: 25/06/2023

    Very helpful - couldnt get through both citizen and passport without their help. Thanks.

  • Susan B

    Date: 19/06/2023

    Canada Citizenship and Canada Passport help - assisted me with both processes. They know exactly what is needed and what to submit - and how to submit it. This expertise was beyond helpful. While the ******** government can take awhile, (especially during Covid and not nearly as long as the ** government) this company was able to provide knowledgeable information. I would definitely recommend engaging with them in these applications. It is is worth it!

  • Dasha F

    Date: 05/06/2023

    Amazing customer service by *****! Thank you so much! Highly Recommmend!

  • David A

    Date: 22/05/2023

    I sed ******** Citizenship Help to obtain my ******** certificate of citizenship. They did excellent work to help me obtain said certificate.

  • Robert K

    Date: 23/03/2023

    Canada Passport Help was invaluable for me renewing my ******** passport from **********. The photo specs are strict these days, and **** was able to guide me through that part of the process as well as proofing and submitting my application to the ******** Passport Office.**** was helpful, courteous, and always answered my questions.

  • Alice C

    Date: 07/10/2022

    Canada Passport Help assisted me with my two childrens citizenships and passports. The company, namely ***** and ***** were in clear and timely communication with me and I appreciated their help greatly. I had attempted to apply for citizenship with the government of Canada directly, only to receive correspondence 8 months later stating that I had some information missing. I was on a time schedule so it was worth the extra money to pay for the assistance to process everything. The main delays are with the government of Canada, and not with this company at all. I highly recommend the services of Canada Passport Help, and i am very satisfied with their courteous service ??

  • Sandra S.

    Date: 24/09/2022

    I just received my ******** passport yesterday after a little over a year or so of processing. The assistance from this company was easeful, informative and responsive. I highly recommend this company and feel gratitude and appreciation for having engaged their services. Many thanks!

  • Thomas J

    Date: 01/07/2022

    I have been working for 3 years with this company and they messed up application and did not tell me it was returned to an old address over year ago.I paid $300 USD for their services and they dont answer the phone any longer because they screen callers. They wont refund my money and I cannot get in contact with them.I would have been better off submitting directly through Canadas official citizenship services. Highly unprofessional and honestly seems like a scam. Try another service, for your sake please.

Passport Help Services INC is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.