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Business Profile

Computer Repair

Tech2Go Onsite Computer Services

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Repair.

Complaints

This profile includes complaints for Tech2Go Onsite Computer Services's headquarters and its corporate-owned locations. To view all corporate locations, see

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Tech2Go Onsite Computer Services has 2 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:24/01/2024

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On Nov 1, 2023, I signed a contract with **** **** of Tech2Go to have the screen repaired on my son's assistive technology. I called on Jan 3 asking what the status on the screen repair was. I was told due to supply chain issues and illnesses, it had been delayed. On Jan 22, I am calling again. **** **** phone of ************ is no longer accepting messages. When I call *** ****, the owner at ************, it says the mailbox is full and no longer accepting messages. I have emailed as well to ****************** and no reply. They still have my son's $2500 assistive technology which he uses to access the world. I just want the computer back and will take it to someone who will complete the job.

    Tech2Go Onsite Computer Services is NOT a BBB Accredited Business.

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