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Business Profile

General Contractor

Rhage Contracting

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in General Contractor.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 3 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:31/07/2025

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I contracted Rhage Contracting, and the owner ****** ****** in Dec'24, for work to begin this Spring, Our concrete-block basement wall had burst inward from ice expansion. The crew began work in May by digging a 30-foot-long, 40-inch deep trench around the basement wall down to the footings. Top-notch employees and excellent work. But it forecast some rain the next week, and "my block layers can't lay the blocks if it rains any time during the week." So we rescheduled another week out. This continued week after week until he stopped answering my emails three weeks ago. During this time I paid Rhage $26K of the $29K contract.

    ** *** ****** *** ****** ** *** **** ***** ** *** **** ** ******* **** ** *** ****** *** ** ***** ** ******** ************** **** ***** ******* ********

  • Initial Complaint

    Date:08/01/2025

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The company kept money owed to me after delays/excuses on constructing my garage, then never following through! * *** ** * ****** **** ******* ***** ******** ******* *** *** ******** *********** **** ******** ******* ******** The office is empty in Orillia *** ********* ** *** ********* *** ** *** ****** ****** the ** ****** owner will not answer my calls, I am still waiting to get my money back! ********** ** *** ********** ** ********* **** **** *** ***** ***** ***** **** ******** *** abandoned the contract.
    Recently he still hasn't answered my calls. He spent one day last year fixing my leaking basement and it was under warranty, it still leaks. ***** ***** **** ******* ******** **** ******* ** ****** ******** ** *** ***** **** ******** ****** ** ********** ** *** ******* *** ********* ******** ** ****** ******* **** *** *********** ** *** ********* ***** ** ************* * ** * ****** ** *** ******** ***** ****** *** ** ***

Rhage Contracting is NOT a BBB Accredited Business.

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BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

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