Business ProfileforAlways Green Lawn Sprinkers Inc.

thought that I would let you people know about a bad experience that I had with a local company that I dealt with... The company is AlwaysGreen which has an office on Ridgeway Drive in Mississauga. I used this company to replace all the sod in our front and back yards. They came in March 2021 to give me a quote of $4,000+... I signed an agreement and they came back in May 2021 to do the install... Shortly after some sections of the sod in the front and about 1/3 of the back yard install died. I tried and tried to contact the company about the problem. I tried to contact them at least 20 times... Most time I had to leave a message and the 'odd' time I got through to their office, the receptionist that answered said that she would contact "Joe" (the owner) and get back to me about this issue... Guess what???.... I never heard back from her except the one time that she did answer she said that Joe would come to the house the next day to look at the sod.... Joe did come and said that he would come back the next day with the replacement sod.... Guess what??? Surprise, surprise he was a no show!! We are currently at the beginning of September 2021 and I still have had no solution!!! Basically, they take your money and run!!!! Do not expect any after install support either!!! Another interesting thing... on their web-site they have the following points detailed... look at the 1st and especially the 3rd point... Believe me, I am NOT "happy", but they certainly appear to have quit on me.. We provide every client with three unconditional practices: 1. Unparalled customer service. 2. We only use the highest quality parts and workmanship. 3. We will not quit until you are happy! We hope that by joining our customer base, you are not just hiring a contractor, but gaining a friend.