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Find a Location

Dependable Lawn Care has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Dependable Lawn Care

      1161 Thoresby Dr Oakville, ON L6J 7M8

    • Dependable Lawn Care

      16 - 1375 Southdown Rd, Suite 314 Mississauga, ON L5J 2Z1

    Business ProfileforDependable Lawn Care

    Lawn Care
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Dependable Lawn Care has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Dependable Lawn Care

        1161 Thoresby Dr Oakville, ON L6J 7M8

      • Dependable Lawn Care

        16 - 1375 Southdown Rd, Suite 314 Mississauga, ON L5J 2Z1

      Location of This Business
      1161 Thoresby Dr, Oakville, ON L6J 7M8
      BBB File Opened:
      11/12/2020
      Years in Business:
      24
      Business Started:
      1/1/2000
      Contact Information

      Principal

      • Mr. Dennis Graba, Owner/Operator

      Customer Contact

      • Mr. Dennis Graba, Owner/Operator

      Industry Tip

      BBB Tip: Finding the right landscaping and lawn care pro can save you time, money

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      23/02/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      On January 26, 2022 I paid $790.99 to Dependable to provide winter snow removal services at my home in Oakville. After a storm lasting several days they did not perform on February 3, 2022 and I had to email them repeatedly to get them to come and clear my driveway and walkway several days after the storm ended. Our contract specified performance within 12 hours. After a storm that ended on February 18, 2022 I was once again left without service in the form of 6-12" of snow on my driveway. This time Dependable did not respond to my requests for service. As a result I demanded a refund and terminated our contract but Dependable refuses to respond to me. Note that the address I've specified is a mailing address, not the address where services were to be performed. ***************************************************************************************************************************************************************************************************************************************************************************************
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Paula C

      1 star

      21/10/2021

      We are new customers and must warn others that communication is very poor. In June, we arranged for the CPR service but only the aeration portion was completed - with the promise that topdressing and overseeding would follow shortly. Numerous calls and email messages have failed to bring satisfaction. An invoice was sent, and much to my regret, I paid it. So now the work is still pending, and there is no indication that it will be completed. There has been no response to my last email message of October 14th. The weed and feed service that we also arranged has been satisfactory, hence the one star rating

      Local BBB

      BBB Serving Central Ontario

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