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Find a Location

Comwave Networks Inc has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Comwave Networks Inc

      61 Wildcat Rd North York, ON M3J 2P5

    • Comwave Networks Inc

      P.O. Box 555, RPO Steeles Avenue West North York, ON M3J 0J6

    Business ProfileforComwave Networks Inc

    Telecommunications
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.17/5stars

    Average of 75 Customer Reviews

    Customer Complaints

    82 complaints closed in last 3 years

    22 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Comwave Networks Inc has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Comwave Networks Inc

        61 Wildcat Rd North York, ON M3J 2P5

      • Comwave Networks Inc

        P.O. Box 555, RPO Steeles Avenue West North York, ON M3J 0J6

      Headquarters
      61 Wildcat Rd, North York, ON M3J 2P5
      BBB File Opened:
      31/7/2001
      Years in Business:
      24
      Business Started:
      1/6/1999
      Business Started Locally:
      1/6/2013
      Date of New Ownership:
      1/6/2013
      Business Incorporated:
      1/6/2013
      Type of Entity:
      Corporation
      Business Management
      • Vanessa Hernandez, Dispute Resolution Specialist
      Contact Information

      Principal

      • Vanessa Hernandez, Dispute Resolution Specialist

      Customer Contact

      • Vanessa Hernandez, Dispute Resolution Specialist
      Additional Contact Information

      Fax Numbers

      • (416) 736-3164
        Primary Fax

      Phone Numbers

      Customer Complaints

      82 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      13/02/2024

      Complaint Type:
      Order Issues
      Status:
      Resolved
      I signed a 3 year contract with Comwave in May of 2021. I called them to inquire about the actual end date of my contract. When I signed I was assured it was just 3 years. I called today and they now tell me my contract is not up till December of this year. This is absolutely incorrect. They said it was because my first 6 months was free. I decided I would not renew because there is a program in my city for senior, and low income customers, which is substantially lower and it covers my basic needs. I can't spend another year with this despicable company. My solution needed is to end my contract in May of this year as I signed. I can't afford another 11 months of this service. *** **** ** ** * ********* ******* *** *** ****** ******* * **** ******** ******* ***** **** * ***** ** ************. I need it to end. I am ready and willing to pay and complete this contract through May, but I can't do this anymore. I have had so many billing issues, and unfair business practices with Comwave. I need it to end. Please help me.
      Read More

      Customer Reviews

      75 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Sandra M

      1 star

      26/03/2024

      I am very disappointed with a charge of $56.50 for an administration fee because I cancelled my service with you. I was told today (when I called to inquired about this charge) that I was told of this charge in January when I started with your services. I WAS NOT TOLD THIS. I am very unhappy that you just charged my account with no notification, and at the time of cancellation, I was not informed I would be getting this charge either. **** ** * **** ********* ******** ********* * **** ** ********* *** **** ***** **** ******** ********* ** *** ** ******* *** ******* ** ** *** ******* I didn't have any issues with your service, but I found another provider who we are currently using for internet who provides phone services for ******mo. You were not able to meet this price, so I switched providers. I have recommended you to my friends/family because I was happy with the price, but now that you have debited my account WITHOUT my knowledge, * **** ************* ** ********* *** **** ***** **** ****** ******** ********** ******* ******* ******** ********

      Local BBB

      BBB Serving Central Ontario

      BBB Reports On

      BBB reports on known marketplace practices.

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