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Find a Location

Your Backyard Haven has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Your Backyard Haven

      22 - 1230 Sheppard Ave W North York, ON M3K 1Z9

    • Your Backyard Haven

      223 - 5800 Ambler Dr Mississauga, ON L4W 4J4

    Business ProfileforYour Backyard Haven

    Swimming Pools
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Your Backyard Haven has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Your Backyard Haven

        22 - 1230 Sheppard Ave W North York, ON M3K 1Z9

      • Your Backyard Haven

        223 - 5800 Ambler Dr Mississauga, ON L4W 4J4

      Location of This Business
      22 - 1230 Sheppard Ave W, North York, ON M3K 1Z9
      BBB File Opened:
      7/9/2022

      Industry Tip

      BBB Tip: Hiring a pool contractor

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/04/2023

      Complaint Type:
      Order Issues
      Status:
      Answered
      I am writing to inform you that “Your Backyard Heaven” business received an amount of $164,600 in 2022. The funds were received as payment for services rendered by "Your Backyard Heaven," who we hired to repair our swimming pool. The repair work was necessitated by major damage caused by ground water penetration. We received two cheques from the insurance company in the aforementioned amount, which we promptly cashed out. As per the agreed upon contract and payment structure, we then gave the funds to Jim, the project manager. We trusted Jim ** **** ***** that he would complete the work, however, after he received the payment he disappeared without completing the job. Furthermore, Jim has not been answering our calls or emails. Also blocks our number. There are many outstanding issues that need to be addressed, and we are hopeful that you can assist us in resolving this matter. Thank you for your attention to this matter.
      Read More

      Customer Reviews

      0 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

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