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Find a Location

North York Kia has 1 locations, listed below.

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    Business ProfileforNorth York Kia

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    4600 Dufferin St, North York, ON M3H 5S4
    BBB File Opened:
    13/12/2019
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/11/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I've been driving the 2021 Seltos since June 1st, 2020, and I've been satisfied. On August 5th, 2021. The vehicle shuts down while driving at low speed in the underground parking lot for the first time. Battery, oil, engine, all warning lights come on, The brakes don't work well and it's stiff. Even if you step on the accelerator, the car doesn't move at RPM. The engine doesn't make any sound. Literally, it's shutdown. When I turn off the engine again and start the engine again, it moves again.I had plans to travel to Calgary. I came back on August 15th and thought it was something that happened once. It turns off twice a day. The car stops not only in the underground parking lot but also in the low-speed driving section. I contacted Kia on August 19th, and they told me to drive a car and bring it. I said I couldn't take it because it was dangerous, so I took the car because they told me to toe. I got a call from Kia on August 26th. The technician contacted me that there was a problem because the vehicle software was not updated. The technician confidently told me to take it because there's no problem. I'll bring it back on August 27th. The engine noise seemed to have decreased, and I started driving again. But the next day, it stopped again. It starts to stop several more times a day. September 17th. I'm sending the car again. And There is no follow-up until November 1st. The technician also said that the error code does not appear, and I don't know which one is the problem. It's his first time in this case, so he says he'll look for it if he gives me a little more time The service team heard that a person suddenly quit and became like this. It means that the car has been left unattended for a month without touching anything. I wonder how the compensation will be made when I currently use **** and go to the subway, and the lease and insurance premiums are still going out. Even if I wait for the phone call, I think I'm avoiding it
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    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    ABDUL C

    1 star

    06/02/2023

    I bought a Kia SOUL EX 2023 VIN no. from North York Kia TORONTO . I was overcharged more than $2000

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