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Newspaper

Nipigon Red Rock Gazette

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:27/06/2023

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Order an online subscription for $***** on June 7, 2023.
    Have not received my online subscription.
    Called *** *** **** on June 15, 2023 and spoke to Glenn the owner because I did not received my online subscription and asked for a refund.
    Glenn then asked me to email him which I did on June 15, 2023.


    ** **** ************************* *** ********** **** ** ** * **** ** ****** ** ****** ************ **** *** ********* ** **** *** **** *** **** *********** *** *** ****** ** ******* ******* **** *********** *** ********

    Still have not received my $***** plus tax back from Glenn at the Nipigon Gazette or the online Subscription.

    ****** **** *********** *** ********

    Business Response

    Date: 25/07/2023

    This was paid back/returned as soon as it was requested

    Customer Answer

    Date: 25/07/2023

     

    Complaint: ********



    I am rejecting this response because:

     I have not received the money. I have not received the service. Are they able to be more specific as into times dates and how that money was returned to me because I have not received it.

    Proof? Receipts of transaction? Who? When?


    Sincerely,



    Alan ***********

    July 31, 2023

    Matter has been resolved.

    Alan

Nipigon Red Rock Gazette is NOT a BBB Accredited Business.

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