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Find a Location

Dolly Diva Spa has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Dolly Diva Spa

      Nepean, ON K2J 0G7

    • Dolly Diva Spa

      2353 Watercolours Way Nepean, ON K2J 6N6

    Business ProfileforDolly Diva Spa

    Medical Spa
    Multi Location Business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Dolly Diva Spa has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Dolly Diva Spa

        Nepean, ON K2J 0G7

      • Dolly Diva Spa

        2353 Watercolours Way Nepean, ON K2J 6N6

      Location of This Business
      Nepean, ON K2J 0G7
      BBB File Opened:
      21/9/2020
      Years in Business:
      3
      Business Started:
      20/8/2020
      Type of Entity:
      Sole Proprietorship
      Number of Employees:
      1
      Business Management
      • Tina Mele, President
      Contact Information

      Principal

      • Tina Mele, President

      Customer Contact

      • Tina Mele, President
      Additional Contact Information

      Email Addresses

      Industry Tip

      BBB Tip: What to know before visiting a med spa

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      18/11/2023

      Complaint Type:
      Product Issues
      Status:
      Answered
      August 23, 2023, The procedure was a high-intensity focused ultrasound. Currents target the tissue under the dermis to heat up and regenerate new collagen. The collagen takes about 3 -4 weeks to reach the surface of the skin to create a lift and tightness on the full face and neck. Also had cyro freeze on my upper arms and stomach which was supposed to tighten the skin in both areas. None of what was done has worked. Her advertising on ******** indicates that these all work. She asked for before and after pictures. Unfortunately, I lost a great amount of my before pictures due to being hacked. I sent her the pictures of my face and arms two weeks ago showing that there is no change, especially in my face neck and arms area. She was indicating my pictures were blurry which they weren't. When I told her they were as clear as could be she said they weren't properly done. I asked her for a refund as none of these procedures worked for me. She said she doesn't do refunds. She indicated it would be a big improvement before I had it done. I would never have proceeded had I known this wouldn't work. I'm 77 years old I can't afford to be out all that money for a procedure that didn't work. I paid for the procedure via **** $1,921.00 I tried to upload my pictures and comments from her but I'm not very technical so was not able to do so.
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Sherry M.

      5 stars

      12/07/2022

      The best decision I ever made.. Dolly made you feel at home..She was very professional and she answered all my questions and made all my insecurities go away. Im so happy I did this ..it helped me get some of my confidence back again..so thanks again Dolly

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