Auto Rentals and Leasing
Enterprise Rent-A-CarThis business is NOT BBB Accredited.
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About
Overview
BBB Accreditation & Rating
Enterprise Rent-A-Car is NOT a BBB Accredited Business.
To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.
Why choose a BBB Accredited Business?BBB Rating
FReasons for rating
- Failure to respond to 2 complaint(s) filed against business
- 50 complaint(s) filed against business that were not resolved
About This Business
Years in Business: 68
Business Details
- BBB File Opened:
- 7/11/2001
- Business Started:
- 1/1/1957
- Business Started Locally:
- 1/1/1957
Additional Information
- Business Categories
- Auto Rentals and Leasing, Fleet Services
Latest Reviews
Tavon B
"I made reservations online for a pickup truck on August the 14th 2025 to be picked up on August 16th 2025 I received the phone call 20 minutes before my scheduled time of pickup letting me know that there were no vehicles available this resulted in me missing out on some weekend work so I rescheduled a pickup for Monday August 18th 2025, I made the reservation's over the phone was asked if I was using a credit card or debit card I told the lady I was using a debit card she said okay as long as the addresses match for the debit card and my license then I received another phone call just prior to me going to pick up the vehicle stating that I needed to use a credit card for the initial pickup but could use a debit card when I return the vehicle this was not told to me when I made the reservations over the phone with the young lady. Long story short I never got a rental car from Enterprise because of all the running around and misinformation online stating that vehicles are available that are not available at the locations." ... Read full review
Fahim F
"This Enterprise Rental is one of the worst helping customers I have ever had experience with. They discriminated me based on the fact that I did not have the same skin color as them." ... Read full review
William B.
"Miserable and unacceptable experience. Companies performance was offensive, unprofessional, disrespectful, discourteous and unacceptable!" ... Read full review