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Business Profile

Windows

Custom Window Designs

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromJackie C.

    Date: 28/08/2025

    1 star
    Custom Windows Designs (owner Peter Petrovski) is unprofessional, unethical, lacks integrity and communication skills, failed to complete the job and take accountability for damages to our home. They withdrew money from my account without any notice or discussions.
    The job was incomplete – cheap trim was installed instead of what I paid for, windows have protruding nails that can hurt someone, trim installed crooked, big holes in wall such that 2 pieces of trim were needed instead of one, trim with holes in middle allowing air and dirt to get inside. Suffice to say, it was a huge disappointment after waiting 3 months (if not longer) for new windows and doors.
    Instead of fixing the bad job and giving me the trim that I paid for, he instead threatened me and without my knowing, is taking monies from my account, more than the job was estimated for.
    It has been one year and to this day, I am still waiting for him to complete the job that I paid for. I reached out to them and they have not committed to fixing the windows/trim and /or refunding my monies, let alone any apologies.

    They are a fraud! Please be warned.

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